We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,681)
Filter reviews
1,681 results
Traveler rating
371
530
419
172
189
Traveler type
Time of year
LanguageAll languages
More languages
371
530
419
172
189
Show reviews that mention
All reviewsfree buscoastal pathsports facilitiesself cateringhalf hour walklovely walkmain townwild chipmunkslocal townpool viewquiet locationshopping centrerelaxing holidayclose to the airporttoastiessea frontcleaned regularly
Filter
Updating list...
111 - 116 of 1,681 reviews
Reviewed 2 April 2018

I totally agree with the previous review.It is most certainly not a sports hotel.The picture is nothing like the gym.Yes you do have to get a key to let yourselves into the gym. All weight equipment and no treadmill or cardiovascular equipment.The jaccussi and sauna advertised also has to be booked in advance so it can be filled up and switched on.
The food is basic and all I would say is that you would find something to eat even if not too great.Would suggest not going all inclusive and venture int the local town by taxi as cheap as the free bus takes you to the opposite end of town to shops but the night life,bars and restaurants are a good 20 -30 minute walk from the drop off..
The bar in the hotel is quite tatty and has loud music and actually preferred sitting down in the foyer.What I would say on a positive is that all the staff were very friendly and helpful.I'me not one that expects 4 or 5 star hotels but I would in all honesty say there are probably hotels or apartments cheaper with better facilities and of a more central location.

  • Stayed: March 2018, traveled with friends
    • Location
    • Cleanliness
    • Service
5  Thank tanzmist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan M, Gerente at Elba Lucia Sport & Suite Hotel, responded to this reviewResponded 11 April 2018

Dear tanzmist

Thank you for taking the time to write your comments about your holiday in hotel Elba Lucia.

We regret to read that we couldn´t achieve our goal that is to make all our customers happy and made from their holidays a good memory.

We take good note of you comments

Kind Regards,

Juan M
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 April 2018

All staff very friendly initial welcome form reception was very positive and gave all information required , food good although vegetation option very poor, did Queue on one occasion but this was managed by staff . good choice of drinks and got pint glasses (plastic at pool bar which is appropriate for this area). room cleaned and towels changed as informed, free bus took 30 mins to get to center (taxi 5 mins 4 euros) 30\40 mins walk along coastal path, supermarket nearby and there are a few nice pubs that served good food & wide choice of drinks 5 min walk away .Free WiFi from reception worked well . nice clean pool area plenty of sunbeds and did not need to get one reserved at 7 am. Nightly entertainment was limited . Hotel was quiet at night with security staff walking around .Overall it was OK for what it is advertised 3*, go and try you could be surprised .

Stayed: March 2018
1  Thank D4VID666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan M, Gerente at Elba Lucia Sport & Suite Hotel, responded to this reviewResponded 20 April 2018

Dear D4VID666,

First of all we would like to thank you for choosing Elba Lucia as your hotel for your past holidays.

We love to read that you did enjoy your holiidays with us as that is our main goal

We really hope to see you soon agin

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 April 2018 via mobile

Our first night we hated everything because it was cold and we were disappointed despite reception being very friendly and the room (106) being ground floor on the pool. However this place won us over very quickly; yes the room was basic but it was a great location; yes there were no pool towels (gutted!) however the pool was so cold we didn’t go in much in fact it was a daily dare! And yes the room wasn’t cleaned every day but it was a 3 star and we should be considering the environment ( this hotel also recycles whoop! ) did these things spoil our holiday? Absolutely not and if they would do then I’m glad I didn’t meet up with you on my hols Anyhow all staff were brilliant and very friendly; seriously couldn’t do enough for you! We made a point of using their names when we spoke to them and I have to say Adama and Mohammed were great! I have seen someone said they were only offered a drink 2 nights-how precious as you only had to ask!!! Food we found was lovely-always something we all enjoyed and yes sometimes we had to wait for a table but wasn’t a big issue and they also opened up the top restaurant many times which has a panoramic view! Entertainment was also good as something put on every evening; didn’t see a kids club but I don’t have little ones so it may have been on and daytime activities were on however a little lack lustre. All in all we booked this as a cheap getaway and wasn’t disappointed by the hotel-just weather could have been better!!! Hiring a car is so easy from reception and you can get a basic packed lunch to take with you as lots of places on the island to see.
Overall fab holiday and we totally enjoyed ourselves.

Stayed: March 2018, traveled with family
3  Thank Debra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan M, Gerente at Elba Lucia Sport & Suite Hotel, responded to this reviewResponded 20 April 2018

Dear Debra P

First of all, we would like to thank you very much for taking the time to evaluate our hotel.

We are happy to read that we achieve our main goal, that is, you have enjoyed your holidays and we made your stay with us as unforgettable as is possible and also that you are writing your point of view in this website :)

All the staff and myslef are looking forward seeing you soon

Kindest regards

Juan M
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 March 2018

Our main reason to book this particular hotel was it had a gym and it was inexpensive. We love our holidays and have 6 holidays booked this year, we booked this as a cheap (£450 pw each all inclusive) extra gettaway and were expecting not great things but at least what they said in the brochure. So to start with the point about the gym, it is definitely not what it looks like in the pictures, we were given the gym key and were in there 2 minutes, all of the equipment is broken, there was no treadmill, one bike which was broken and the weights equipment was also all broken, in fact the only thing in the gym that was in a usable condition was a mat...hmm. There is a really nice coastal walk from the nueve horizonte area where the hotel is into calleta and the distance if you go from the beginning of the path right to the far end of calleta is around 12km, its a really nice walk, very windy but spectacular views along the coastline and there are lots of wild chipmunks living in the rocks along the coast who appreciate the nuts you can buy in the local shops. This is how we got our exercise in every day because we were not able to use the equipment in the gym.
The staff in the reception area were very friendly and helpful, we aren't the pool loving kind and like to get out and see the area we are visiting, the reception staff were very helpful in terms of recommending trips and places to go and even more helpful allowing us to keep our room later on our departure day. However there is no wifi, the wifi we were told was broken and would be fixed during the week, it wasnt, so we had to go to the nearby costa tropical hotel to gain access to free wifi.
The rooms, we had 320, were very basic, not quite what I would describe as 3 star and they were cold at night, although we could have paid to have a room heater, with the wind whistling through the windows we suspected it wouldn't have really made much difference. The room was only cleaned three times whilst we were there which we feel is very poor and in the brochure it claimed there was maid service daily. Although we were all inclusive we did find it useful having a fridge in the room as we could keep our water bottles cool however although there is a kettle there is not tea/coffee in the room which was disappointing on days we had early trips booked as the restaurant does not open til 8am so we were heading out with not even a coffee inside us.
The restaurant is what it is really, its a 3 star hotel so a la carte dining is not to be expected. The food was ok, we had breakfast which comprised of a hot selection, pastries, fruit, cheese and the usual things but there wasn't a facility for fresh cooked omelettes or eggs but really that is fine and the Spanish omelette offered some mornings was nice. Lunch we only had on the last day as we were out all day on the other days but it was ok, salad, cheese, meats, perfect for a basic lunch. Dinner was themed each night, not great but edible however the restaurant staff were very rude to us, probably because they didnt see us round the pool every day as they seemed very friendly towards other people who they seemed to know better, we were only offered a drink at dinner twice throughout our stay.
Overall it wasnt our kind of place but the holiday was enjoyable and the island is lovely. Hotel is ok as a base but if I were staying here with the intention of using the facilities fully and staying on site to relax I would have been very disappointed.

  • Stayed: March 2018, traveled as a couple
    • Location
    • Rooms
    • Service
2  Thank kamber77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan M, Gerente at Elba Lucia Sport & Suite Hotel, responded to this reviewResponded 11 April 2018

Dear kamber77

First of all we would like to thank you for choosing Elba Lucía as your hotel for your past holidays

Our guests opinion is really important for us thats why we read one by one all the reviews in this website

We take good note of some suggestions made in your review to be able to keep improving as a hotel

We really hope to see you soon

Kind Regards,

Juan M
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 March 2018 via mobile

We booked this hotel last minute, a cheap last minute 5 night get away. We read a lot of the reviews before we went and was slightly concerned but still very much looked forward to our trip and seeing some sunshine.

We arrived and was checked in promptly by a very friendly lady who gave us all the info we required for our stay. (Times for breakfast & dinner, maps etc) We were given room 222, the rooms are basic but had everything we needed and more. Very spacious. The beds I must say are extremely comfortable for a 3 star hotel.

We read a lot of reviews stating there was often a wait for a table at breakfast and dinner, however in 5 days this didn’t happen to us once. We did arrive one evening to all the tables being full yet we were sent up stairs where the exact same food as downstairs was being served! We were more than happy as it was a slightly more personal service.

The food selection for breakfast had all you would want! Again for the price you will pay at this hotel what are people expecting! It was all delicious, anything that was running low would be topped up staff extremely friendly. Dinner was absolutely fine, perhaps some things bland to taste however it’s not being covered in salt I wouldn’t say is a bad thing! It had all you could want. Our party had a picky eater and even he found something every night! We left full to the neck, satisfied and as I previously mentioned pleased with the selection for the price we paid.

We didn’t sit buy the pool as we hired a car and explored the island but our view from the balcony was over the pool and it looked pretty and plenty of sun beds/space.

We requested a late check out through booking.com yet as experienced in the past they hadn’t passed the info on to the hotel directly. Therefore we were unable to keep the room past 1pm! However the hotel exceeded themselves by allowing us to use the gymnasium showers! We were given a key to the gym and basically had full run of the facility’s for as long as we needed. I was able to shower, dry/straighten my hair and get ready for our flight home! This made our last day less stressful in so many ways.

This hotel isn’t 5 star nor does it claim to be. People nowadays want a 5 star hotel for 1 star prices! This hotel offers all you could need/want for a relaxing holiday!

I would recommend hiring a car as the island has so much to offer which if missed would be a shame.

Stayed: March 2018, traveled as a couple
4  Thank Madi88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan M, Gerente at Elba Lucia Sport & Suite Hotel, responded to this reviewResponded 20 April 2018

Dear Madi88,

First of all we would like to thank you for having trusted Elba Lucía as a hotel for your last holidays

We love to know that everything has been to your liking during your visit to our hotel since our goal is to make our customers leave satisfied and happy from our hotel

We would also want to thank you for sharing your point of view about our hotel and being so understanding

We will let the staff know about your kind words about their work

We hope to see you again soon with us

Regards,

Juan M
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews