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“staff are incapable of remembering more than 1 thing including their own name”
Review of KFC

KFC
Ranked #1 of 1 Quick Bites in Fenton
Restaurant details
Reviewed 3 weeks ago

For Christs sake employ staff that have an IQ above -1.. or have not managed to DEVOLVE into a gibbering idiot not once have we ever had a full and complete order.even in lockdown when they have no people going in to the restaurant aka as botulism city,,
we ask for gravy get home none(EVERY TIME) we have missing chips..but today i had chips and i counted 10..the chicken was unusually chewy and hard and there are countless issues over the years
I HAVE NO IDEA WHAT IS WRONG WITH THE INFRASTRUCTURE OF KFC BUT IT NEEDS ADDRESSING..poor business,s are folding that do everything right and the faceless corporate companies who fX*k up everything they do like your company manage to do.
AVOID THEM ALL !!!!!

Date of visit: February 2021
    • Value
    • Service
    • Food
Thank mcnab2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 37 reviews

Reviewed 14 November 2020 via mobile

I recently visited the KFC and then days later to my amazement I received a £100 parking fine because I ran over the 90 mins allotted time. I spent the attire time of my car been parked in the KFC restaurant. There was a problem in the kitchen and I had to wait 40 mins for fresh chicken to be cooked which was not my fault. Also the restaurant that day was very busy again not my fault. As because 90 mins has passed I have now received this fine. I have tried to appeal and had a very unsatisfactory letter sent back to me saying it is my responsibility to move my car in time. So the amount of food we bought for my family would have to be eaten quickly or even leave the food so I didn’t get a ticket. Absolutely ridiculous. Most car parks with cameras have a minimum of 3hours. I am very angry that I will have to pay this fine and will not be eating at this restaurant again or any of my family. I’m also going to be in contact with the sentinel as I think this is terrible way to treat your paying customers.

Date of visit: October 2020
Thank S3671INcraigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 31 March 2020 via mobile

Twice I've visited this restaurant and twice the orders have been wrong. First time I ordered the meal, we got home and an item was missing so i had to drive all the way back to rectify the order. Second time it was an order for the family, we waited ages. When the order come it was the same lad as last time so I asked him to check the order so that nothing was missing. He assured me that everything was correct. We got home and realised that the order was wrong again and the chips were in the bottom of the bag and they were all mushed and squashed. We couldn't be bothered to go back and change it so we said never again would we visit this restaurant. The lad serving was wearing a bandage on his hand and was not wearing any protected gloves, this was unhygienic and wrong to say the least. Honestly you need staff their to work as a team and think of hygiene more.

Date of visit: March 2020
Thank DW1903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 6 March 2020

was acknowledged and ordered cal was very friendly and helpfull had bit wait for the food but no issue

Date of visit: February 2020
Thank kerryd818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 24 February 2020

Came in here 24/02/2020 not one member of staff acknowledged us at the till point to the point when we had to order on the self service. Seems to be only one member of staff working out the front packing orders

Date of visit: February 2020
Thank Amyjaynee92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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