We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,332)
Filter reviews
1,332 results
Traveler rating
477
458
197
110
90
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
477
458
197
110
90
Show reviews that mention
All reviews swimming pool executive room colchester zoo restaurant staff reception staff changing rooms plenty of parking room was clean and comfortable the ground floor duty manager steam room health club gym wedding
Selected filters
Filter
Updating list...
297 - 302 of 1,332 reviews
Reviewed August 8, 2018

What a lovely team! The lady who checked us in was friendly and helpful, and Joe who both worked behind the bar and assisted us with our food was an absolute pleasure! Smiley, friendly, helpful and polite. The room was clean, comfortable and had everything we needed at a very reasonable size, the health club was good too, again with helpful staff.

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jill O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 8, 2018

Thank to all of the staff for making our stay enjoyable. Joe, in particular, was very pleasant. All staff communicated with our children and made them feel welcome.
While the dinners seemed to be expensive they were of a good quality.

Room tip: Many trays were left outside in the corridor for quite a long time.
Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank M7619
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 8, 2018

We arrived at Reception and were told we had an upstairs room, which was my fault as I didn't state we needed ground floor as there is no lift. We were about to tackle the stairs when this gentleman appeared (who I now know was Kennedy the Reception manager) he took our bags and then said he would find us a ground floor room. He then upgraded us to an Executive room, for which we were very grateful. What a great manager, wish there was more around like him. This was the third time we have stayed, but felt this time I needed to write a review. Thank you Kennedy, we had a lovely week-end.

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank _paulineandcolin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 7, 2018

Hotel in lovely setting, easy to get to. Restaurant and bar good.
Only annoying thing was the chairs in bar and reception/lounge are were uncomfortable for anyone with slightest back problems.
Reception staff were all very friendly

Room tip: Executive room was great
Date of stay: July 2018
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank janetalkaraghouli
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 7, 2018

Amazing room , amazing breakfast , polite staff , excellent pool , great add on facilities . Local restaurants literally a stones throw away . A perfect little get away . Felt completely relaxed and at ease .

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ojchimes06
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews