Swimming pools are excellent, the rooms are clean and well lit.The beach area is poor.
After checking in we found a number of minor items that needed attention, and all bar the poor wifi in the room were rectified very quickly ( Room safe not reset, Non flushing WC, No Tea Bags)
The restaurant at Sand Bar does not serve lunch, (the adjoining Solea hotel serves lunch). Breakfast at Sand Bar is OK, reasonable choice for all tastes. Dinner is also ok and reasonably priced for a resort hotel.
Lunch at Solea a little expensive and very slow service, Prawn and Mango salad delicious. Cocktails well priced
If using the infinity pool at adjoining Solea watch out for the sudden change of depth which along with the steps is not clearly marked. The pool attendents are much less attentive than the excellent attendents at Sand Bar

this is a coren hotel. all tourist are corean or the most of them. hotel not bad. but beach is very bad. you can nit swim there. pool ok. breackfast weak. wifi weak. staff very slow but everywhere in the phillipines they are very slow. no good restaurants or beaches around the hotel. stary avay from cebu. go to borcay better.

This was the last hotel we visited at the end of a month long trip in the Philippines and by far the worst of our stay.
We were expecting a chilled beach resort with good amenities but this couldn't be further from the truth.
Room- quite good, spacious, bright and clean but sadly that was the only positive. There is no beach, just a construction site where I can only assume they are attempting to create a man made beach.

Food- "Waves" restaurant is terrible and hugely over priced. The breakfast was all covered in flies with some of the worst selection of food I have ever seen. We ate lunch in the Earth restaurant at the Solea which was better but service was extremely slow.

Location- the two hotels are in the middle of no where with no other food alternatives nearby. Also, no taxi drivers know where the hotel is so if you do venture about 20-30 mins outside of the hotel in search of some life. Also if you want a taxi to go anywhere, be prepared to wait half an hour as no taxis service this area regularly.

Service- in general, most of the staff seem bored and uninterested with very little awareness or appreciation for customer service.

We ended up paying for day passes at the Movenpick resort for the day and the two resorts couldn't be further apart. We were only day guests at Movenpick but the staff could not do enough for us. They were extremely helpful, attentive and regularly asked if everything was ok or if we needed anything. We were never asked if everything was ok or if we needed anything at the best western. The hotel has a very long way to go if it wants to compete with other hotels in Mactan, or in the Philippines in general.