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Yoyti

Comfortable Stay

4.0 of 5 bubblesReviewed 5 weeks ago
We stayed here in December over the Christmas and new year period. The hotel in the communal areas is clean and modern but the rooms are becoming rather dated and is in need of a an update, the room are spacious but could do with a deep clean.

We stayed in the premium rooms which gave us access to the opel lounge, the staff generally though out were professional and attentive. Have to say that the staff in the opel lounge Arjeneive, Sopo, Kumar and Satya were very knowledgeable and went above and beyond to make us feel welcome and comfortable these staff members are an asset to the company thank you to each and everyone of them for making our stay enjoyable.

The location is great easy access to the beach shops and buses, so you can easily venture further afield.
Date of stay: December 2024
Room Tip: To note that the swimming pool steam room and sauna can get over crowded as it’s also open to the...
Trip type: Traveled with family
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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Reviews (5,728)
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Traveler rating
2,664
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736
323
225
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Reviewed January 9, 2025

We stayed for a week- 2 adults and 2 children aged 9 and 3. Lovely, clean rooms and room service round the clock. Staff very helpful and considerate. Absolutely will go again and recommend to anyone visiting Malta with children.

We had access to Opal lounge (for premium rooms only)- for breakfast and evening snacks. The food choices were wide. The staff here were friendly and kind. Thank you Arjeneive, Eveda, Sopo, Kumar and Satya.
There is a games area for children to play fooseball, snooker, watch Netflix or playstation. There is also another restaurant for breakfast and waterbiscuit drinks area.

The water biscuit restaurant served amazing food for dinner and again the staff were fantastic. I don’t have the names but they went out of their way and helped with the kids menu.

Staff arranged for a doctor to visit us when one of us got unwell ( for a fee as it’s not NHS) and also followed up with a friendly “how are you feeling today” phone call the next day.

Overall, 5 star for food, accommodation, staff attitude and convenient location. Within 30 minutes from Airport. Definitely recommended for anyone including children.

Date of stay: January 2025
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ishwarya S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 8, 2025 via mobile

Positive:
- There is nothing bad about the hotel in principle.
- The service and friendliness of the employees were high class.
- The hotel does not block the Ambassador weekend rate or invent unrealistic ones as it is unfortunately the norm at IHG now.
Negative:
- The hotel is not on the level of a typical IC (like IC Vienna or IC Bangkok etc.) concerning the hardware.
- My room would have needed a renovation. Amongst quite a number of other things, it looks sad for a 5* hotel if the bathroom mirror is blind in parts.
Neutral:
- Breakfast is good quality but some selections (friuts, cereals ...) and the ambiente are a bit limited.
- The indoor pool is ok but rather small and very shallow (1.1m).

Date of stay: January 2025
Trip type: Traveled on business
Thank mimainn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 6, 2025

Everything was so beautiful. The staff is very friendly and kind, especially the ones who worked in the Opal Lounge. Our room was always clean. And the food was very good every day. Overall it was a lovely experience staying in this hotel. I would love to come back!

Date of stay: January 2025
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Melitta S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 4, 2025

Spent a few days here over the Christmas holiday with one of our adult kids. Fantastic property that has an amazing staff. Really lovely. Their Christmas and Christmas Eve buffets were incredible - the most amazing part being the dessert shelf that had incredible creations from their pastry chef. Great property and staff - highly recommended

Date of stay: December 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tonytsheng
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 2, 2025

I regret to say that my recent stay did not meet my expectations. I had booked a room for New Year's Eve with the intention of enjoying a peaceful evening, taking advantage of the hotel's indoor pool, and relaxing in the room. Unfortunately, the indoor pool was so cold with no heating at all, I have ended up just in the room, which was quite disappointing, especially for a hotel of InterContinental's reputation.

Additionally, I noticed that some basic amenities were missing from the room, such as a toilet brush. This was a bit of an inconvenience, as it left me wondering how I was supposed to address any cleaning needs.

Date of stay: December 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Justin B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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