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Reviewed April 3, 2018

Would say it's over rated for it's price.
Reservation was ok, but I would prefer using travel portal like Expedia or Booking.com
Had to wait for room until 5pm plus due to their internal problem.
Small pool & gym.
Good surrounding with A2 foodcourt stone throw away.
Walking distance to mall and other local stores.
Staffs very professional and courteous.

Room tip: Choose facing pool rooms and higher floors.
Date of stay: March 2018
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank ian7887
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 15, 2018 via mobile

Stayed one night and since the standard rooms were fully booked I had to take the suite which was spacious. Rate wasn’t too bad also. The stay was uneventful, not much of a view but the location is good, next to a food court and a shopping center.
What shocked me was that they charged me IDR100,000 for a missing key card. My ride from the ferry terminal cost me IDR70,000. Go figure. No coming back.

Date of stay: January 2018
Trip type: Traveled on business
3  Thank LNZJ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 12, 2018

Check in was smooth and staff was friendly. We requested for a change of room as our initial room was directly facing the gym -hence no privacy. Alex from the reception took no less then 5mins to our new room. Breakfast was sufficient with different menu each day. Spa was affordable but could do some interior improvements in the rooms. Good location and value for money.

Date of stay: February 2018
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
1  Thank Mayaaaaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 2, 2018

I am due to check in in 2 weeks time I booked 3 rooms (including connecting room). I emailed the room reservations team to put In the request for the 3 rooms to be next to each other or same level (which I understand it is subject to availability) and I asked for spa menu. All she replied was "Thank you for your email regarding your request are subject to availability".

I was so shocked because from her email reply, it seems like she does not even care. It was so abrupt. I read a lot of good reviews but I get so taken aback when I got her reply. Where is the service? No warmth and care at all. She did not even respond to my email on the spa menu. Terrible! I wonder how it will be when my family and I check in in 2 weeks time.

Date of stay: March 2018
  • Trip type: Traveled with family
    • Service
2  Thank Nur amalina N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 2, 2018

The hotel staffs are friendly and provide good service. They work very fast in providing room service for my lunch and dinner.
The hotel is located near BCS mall with many food stalls along the road in front of the premises. You will not need to worry to get starved in the night time.
The breakfast selection is reasonable.

Date of stay: March 2018
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank Pariandarta Gat... P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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