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Reviewed 5 October 2017 via mobile

Stayed 1 night with mom after our day spa and shopping.

Reception greeted us well. Thou booking is done through Agoda and paid, we are required to put a deposit of $200k rupiah via credit card or $400k via cash. I do understand hotel practice on this so it is not a problem for us.

Room, toilet, kitchenette are clean. Hair dryer is normal hotel hair dryer amd works well. Basic toiletries are available. Bed room slippers material is good for toilet use. The only con is when the toilet floor gets wet, the water doesn't flow well to the drain and it doesn't get dry.

Breakfast varities was okay for the price.

Stayed: October 2017, traveled with family
Thank Lyn_Azlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harmoni_Suites_Hotel, Front Office Team at Harmoni Suites Hotel, responded to this reviewResponded 13 September 2018

Dear Lyn_Azlin,


A greeting from harmoni SUites Hotel BAtam !

Thank you for choosing our hotel as part of your holiday.
We are delighted to find out that our guest was having comfortable stay with us.

Thank you for your kind feedbacaka following hotel room, toiletries , amenities and the hotel staff.
We will share your feedback with our team and we sure this feedback will motivate us to keep improving our service.

Once again thank youa nd looking forward to your next visit.


Yours sincerely,
Harmoni Suites Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 October 2017

The interesting part in this hotel was the massage spa,, very nice ambience and quite homely touch of massage, food is ready in the morning in buffet style. Place was so big and they also have billiard table on the lobby area. Pretty good sauna and pool!

Room Tip: We choose the smoking room since both of my friends smokes,,, and quite good room with personal mini fridge! and nice shower room and locker
  • Stayed: December 2016, traveled with friends
    • Location
    • Cleanliness
    • Service
1  Thank memai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harmoni_Suites_Hotel, Front Office Team at Harmoni Suites Hotel, responded to this reviewResponded 13 September 2018

Dear Memai,


A warmest greeting from Harmoni Suites Hotel Batam !

Thank you for your lovely and wonderful feedback.
Appreciated your kind review for our hotel massage, breakfast and the other hotel facility.

We really delighted to know thah our guest was having pleasant experience with us.
Once again thank you and looking forward to your next visit.

Yours sincerely,
Harmoni Suites Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 September 2017

I like the room (Studio type), it's big and very comfort. There is kitchen so you can cook. The food is very tasty. The staff are very friendly. The location of the hotel is a plus because it's close to everywhere.

Stayed: September 2017, traveled on business
Thank Riyadh_Ahadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harmoni_Suites_Hotel, Front Office Team at Harmoni Suites Hotel, responded to this reviewResponded 13 September 2018

Dear Riyadh_Ahadi,


A greeting from Harmoni Suites Hotel Batam !

Thank you sharing your experience with us via trip advisor.
Many thanks for your kind compliment toward our hotel location, our room, facilities and the hotel staff.

We really appreciated your feedback, your comment are valuable to us.
Ocne again thank you and we look forward to see you again in future.

Yours sincerely,
Harmoni SUites Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 September 2017 via mobile

We really feel welcome when we came into the hotel. It really felt like a 4 star hotel. Room was clean though cupboard abit old As i have difficulties opening. I really felt the price pay for the room was worth it. Oh ya it includes breakfast too. Breakfast was not bad, there's quite alot of choices. Staff was friendly too. Overall, i will really come back!

Stayed: September 2017, traveled as a couple
Thank Siti R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harmoni_Suites_Hotel, Front Office Team at Harmoni Suites Hotel, responded to this reviewResponded 13 September 2018

Dear Siti R,


A warmest greeting from Harmoni Suites Hotel Batam !

Thank you for your lovely review about us via trip advisor.
It is such pleasure to know that our guest was having a great time during their stay with us.

Many thanks for your kind compliment toward our hotel staff, cleanlines, and breakfast.
We will share this feedback with our team and we sure this feedback will motivate us to improve quality of our service.

Ocne again thank you and hope to see you again soon.

Yours sincerely,
Front Office Team

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Reviewed 4 September 2017 via mobile

Extremely convenient location, the side entrance is just a 5 min walk to Nagoya Hill Mall! You can even hire the hotel's 6-seater vehicle to bring you to places of your choice around Batam for a flat rate per trip, which I think is very convenient without the need to worry about the safety of taking public taxis. Hotel room is spacious and clean despite being slightly older. The lobby also has a variety of snacks and juices and fruit infused water for guests to help themselves to.

Only drawbacks were that the towels didn't smell so fresh, could be the type of detergent they used. We had to tap our room key cards to access the lifts to the rooms after a certain hour but I could just as easily have done so by walking in from the back entrance which had minimal security and no need for a pass.

Stayed: September 2017, traveled with friends
Thank CalynK2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harmoni_Suites_Hotel, Front Office Team at Harmoni Suites Hotel, responded to this reviewResponded 13 September 2018

Dear Calyn K,


A warmest greeting from Harmoni Suites Hotel !

Thank you for sahring your review with us via trip advisor.
It is our pleasure to able to serve you.

Many thanks for your compliment for the hotel location, room, amenities and facilities.
Deeply apology for the unpleasant experience for the unfresh smell of the towel, we already escalated tthis matter to related department and management to do necessary this to prevent this type of incident occur again in the future.

Once again thank you your comment are valuable to us and we do hope to see you again soon,.



Yours sincerely,
front Office

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