We occasionally travel through Rosedale and usually eat elsewhere but this time we thought we would try the bakery ( I had not read the reviews)
Today, I made a special effort to logon on to review this bakery because we were so impressed with the service and food - and I was surprised to read the previous reviews.
We arrived near lunchtime on Boxing day and the queue was back to the door - and we though "oh, no" - but we rapidly progressed to the counter where the pleasant young girl serving took and then read back our orders to confirm ( impressed us) and explained how they operated. The food and cakes and teas/coffee were promptly provided on a production line basis.
They were certainly very busy and had no time chat.
I cannot believe the other reviews regarding customer service. Either the staff mentioned in the previous reviews have changed temporarily or permanently - or maybe it is a case of different expectations.
We will certainly be going back for a second time - we prefer pleasant, efficient and good food rather than a chat - or waiting while the staff chat to other customers.
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