I contacted Kawasan what's app since before I went on trip. Claire even assisted recommending a few places for me to stay. Unfortunately, I was sick when I arrived Cebu and couldn't proceed on the planned date. Nonetheless, she accommodated to go to whale shark swimming and water fall trekking on the date I was there. Fabulous experience I had. The guides, Lito & another one were quite fun and accommodative. You won't have to worry about photo shooting to save memories, they will even guide you how to pose. Awesome. Overall experience was superb.

Pleased we took this adventure. One of us is just over 60 years old and the other just under. We are moderately fit and active. Can’t see us doing it 5 years on. The falls remain closed due to typhoon damage, so we spent 4 hours jumping off cliffs and traversing slippery hillsides. We had our own water shoes, but the company can supply you with suitable shoes if required. We saw people from other tour providers wearing flip flops, slides, and even high heeled rubber sandals (no thanks). We had 8 guides for approximately 26 people. An excellent ratio, allowing the guides to be attentive and aware of the needs of each guest. They were there to help us cross slippery rocks, jump off cliffs into the deep water section and take videos on our go pro. We felt safe knowing the guides were watching out for our safety. They even caught my partner as she was floating down steam about to go over a small waterfall that was not the recommended route.

Had a reservation that the company for some reason decided not to keep. When trying to reach them they are simply not picking up the phone on WhatsApp. Manage to get another reservation locally but will be missing the early departure to avoid the crowds. Do not prebook with this company