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Reviewed 11 June 2018 via mobile

Absolutely horrendous experience with glamping at Paxton house, we had booked the glamping units out for our wedding night with a year and a half’s notice, originally told there would be 5 permanent pods and 17 temporary pods for ourselves and guests to stay in, as the wedding drew closer we were then told that the 17 temporary pods would no longer be getting erected, after that we were then told that the permanent pods had dropped from 5 to 4. All of this was extremely stressful whilst planning a wedding but as we had our hearts set on glamping for our wedding night we continued to book and pay for the 4 remaining pods for ourselves and other members of the wedding party. Finally 3 days prior to my wedding day we then get told that even though we have paid in full Glamp hotel had failed to erect the 4 pods leaving us with no overnight accommodation for our wedding night. Now nearly 50 days after our wedding we are still waiting for a refund for a service that we paid for and Glamp hotel failed to provide. Needless to say they added a huge amount of stress and upset to what should of been the happiest time of our lives. Paxton house have been very apologetic and helpful throughout however we are yet to hear anything from the glamping company who affectively ruined the week of our wedding!

Date of stay: April 2018
Trip type: Traveled as a couple
3  Thank annicleo17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 19 August 2017

Great location. Beautiful grounds and house. Very different form of camping with your own ensuite shower room, king size bed and log burner. Everything set up for you and very helpful and friendly staff

Date of stay: August 2017
Trip type: Traveled as a couple
Thank Helensst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GodivaManagement, Guest Relations Manager at Glampotel Paxton House, responded to this reviewResponded 16 September 2017

Many thanks fore the kind words and we hope we can welcome you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 July 2017

Having visited many stately homes over the years,I must rate this as one of the best tours.Our guide,Jim told us many interesting facts about the house and its contents,describing how some furniture was made and about differences in stonework. A very interesting your lasting an hour and a half. Seats provided in rooms,should you need a little rest. Lovely grounds to walk in. Possible to hire croquet or putting equipment. Little formal gardens. Small gift shop and a café.
Free entrance if belonging to HHA.

Room tip: This is a stately home, not a hotel,although I believe it has some self catering accommodation and glamping
Date of stay: July 2017
Trip type: Traveled with family
Thank amf4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 July 2017

Beautiful small Georgian House in the Scottish Borders on the Banks of the Tweed.
The house has been restored to its 18th century state. Fabulous collection of Chippendale furniture.
The House Tour is a must with knowledgable guide.
They don't shy away from the fact this was built on money earned from West Indies plantations and slave labour, but that was 300 years ago.
The garden is tranquil with a lovely herbaceous border.
The woodland walk down to the Tweed a peaceful hour walk
There is a teddy bear trail for young children.
Boat trips on the Tweed available
The gift shop is lovely and there is an art gallery with work by well know local artists and a programme of art classes through the summer.
There is accommodation
A nice tea room also.
A summer music festival adds tot eh atttractions
I thought it was lovely.
Do visit!

Room tip: some self catering accommodation available its not a hotel
Date of stay: July 2017
Trip type: Traveled as a couple
Thank NEWREVIEWER60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 June 2017

We booked this place as somewhere different and a good base from which to explore the area.
The flat is within Paxton House itself and is very spacious. It is designed for 2 people though I think the sofa also doubles as a bed.
Entrance to the flat is either via the gift shop during opening hours (10am - 5pm) or via the courtyard. The latter entrance involves steps but is the only access outside of working hours.
Entrance door opens into a hallway area where there is plenty of room to hang jackets and leave shoes. Straight ahead takes you to a spacious bedroom via a small alcove. Bedroom has a chest of drawers, wardrobe, bedside table and a double bed. Window looks out onto the garden and is a nice view.
Turning right from the hallway takes you to the main living area which is very spacious. There are 2x 3 seater settees, coffee table and TV. The kitchen area is also here where there is a cooker, fridge, dishwasher and basic crockery and utensils. Equipment provided is basic and perhaps could be improved seeing as it is a self-catering flat. Breakfast cereal was provided as well as some milk and home baked bread. There is also a kitchen table for 4 people.
Final room is a spacious bathroom which is functional but sadly lacks a shower. Instead there is a bath tub with a shower head attachment.
One of the nicest things about staying here was access to the gardens and river walk, which we took advantage of most evenings after everyone had gone home. The gardens are extremely peaceful and a great place to unwind with a beverage of your choice and/or a good book!
Paxton village is close by and has a great pub and restaurant. Berwick on Tweed is also a short drive away and of course and great place to visit.
We found the staff to be very friendly and helpful and would come back again.

Date of stay: June 2017
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank PaulR142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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