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alarmed16
South Perth, Australia

Disappointing

Review of Tradewinds
3.0 of 5 bubblesReviewed Feb 26, 2024
This well established hotel was once known as a special place to visit. Nowadays it has unfortunately lost it's glamour and become just average. The pool had green sediment on the base, our toilet flush only half worked, the low upper terrace wall, over which was a steep fall, with the "Do Not Climb" sign, was useless with respect to an active 3 year old or any other child who could easily slip over the brick wall.
The food for dinner was not particularly pleasant but the wait service by the Manager was exemplary as he rushed around doing the type of jobs a waiter would normally do.
The worse aspect was being waken between 2.30am and 3am by metal trolley like noises outside our room (adjacent to the pool area) and then having loud clanking noises. On looking through the window, there was a man in a suit walking around adjusting all the metal sun lounger chairs, scaping them into place and clanking the head rests up. Our family had two adjacent rooms booked and both sets of occupants were waken by the noise.
Unfortunately we wont be visiting this hotel again.
Date of stay: February 2024
Room Tip: Eat somewhere else if you want better quality food. Cocktails are on average $25 and could...
Trip type: Traveled with family
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
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Tradewinds Hotel, Owner at Tradewinds, responded to this review
Responded Feb 27, 2024
Thank you for the feedback, alarmed16. Please get in touch with me at gm@tradewindshotel.com.au to discuss your feedback. We strive to create memorable experiences and I am disappointed we did not meet your expectations during your visit. Your review is important to us therefore I would like to discuss it in more detail at your convenience. Thank you, Kind regards, Silvester B Toth, General manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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11 - 16 of 264 reviews
Reviewed February 11, 2024 via mobile

We returned to this hotel 10 months after our last trip travelling from the UK. The views from the top floor over the beautiful Swan river are stunning and the location superb. Offering full laundry service, car parking and a swimming pool and a fabulous roof terrace this hotel has it right! Room service is available for in room dining although the restaurant and outside terrace and bar are extremely comfortable. The staff are welcoming and helpful. Staying four weeks this trip, the staff became our friends. Well done all. We will be back!

Date of stay: January 2024
Trip type: Traveled with family
Thank angela j
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tradewinds Hotel, Owner at Tradewinds, responded to this reviewResponded February 28, 2024

Thank you for the stellar review, Angela. I am delighted you enjoyed your long stay with us and we met your expectations during your stay. We look forward to welcoming you back! Thank you, Kind regards, Silvester B Toth, General manager

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Reviewed January 8, 2024

Staff were professional and attentive from as soon as we arrived. Room and facilities (pool area) were clean. Pool and drink service was efficient. Food was fresh both Dinner and Breakfast. Nice views from the hotel of the river. Thanks

Date of stay: January 2024
Trip type: Traveled solo
Thank Jill C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tradewinds Hotel, Owner at Tradewinds, responded to this reviewResponded January 15, 2024

Thank you for the great review, Jillc! I am delighted you enjoyed your stay with us and you found our property and our staff accommodating. We look forward to welcoming you back! Kind regards, Silvester B Toth, General Manager

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Reviewed January 8, 2024

It was lovely anniversary get away. We had river view room which was very comfortable . We had dinner and breakfast and compliment to chef and front of house staff, especially FB MANAGER Amit was great , very attentive and helpful .
We can’t wait to celebrate next year anniversary

Date of stay: January 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Devrim E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tradewinds Hotel, Owner at Tradewinds, responded to this reviewResponded January 15, 2024

Thank you for your compliments, devrime2024. It is fantastic to read that our team looked after you well and Amit made your anniversary special! We can't wait to have you back, next year! Kind regards, Silvester B Toth, General Manager

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Reviewed December 3, 2023

Reasonably accessible room, albeit for normal-sized power and manual wheelchairs. Noisy when a function is on (we had a wedding). My big van was too high for car park, so reception allowed me to park outside main motel entry door. Many items beyond reach e.g. aircon control, etc.

Room tip: Room ideal, but somewhat expensive. Restaurant serves good food and is very accessible. Not much else nearby.
Date of stay: November 2023
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
1  Thank Trevor R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tradewinds Hotel, Owner at Tradewinds, responded to this reviewResponded December 7, 2023

Thank you for the review 99trevorr, I am delighted you had a comfortable stay with us however I am disappointed that you had some challenges with accessibility. We requested a TCWA review to ensure we can make modifications to cater and accommodate all our guests comfortably. 992trevor, once again, thank you for the review and my sincere apologies for any inconvenience during your stay. Kind regards, Silvester B Toth, General Manager

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Reviewed September 20, 2023 via mobile

My husband and I are staying at the Tradewinds for 2 nights on the way back from a Singapore holiday and we couldn’t be more impressed. The staff are friendly and the burgers we had in the restaurant are the best we’ve ever eaten! Big shout out to Alvin and Grace in the bistro and Mark who checked us in a 1.30am yesterday. I can highly recommend the Tradewinds to anyone visiting Fremantle.

Room tip: It’s little out of the heart of Fremantle but only a 20 min walk, $9 Uber or bus ride away.
Date of stay: September 2023
Trip type: Traveled as a couple
Thank 744cathg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tradewinds Hotel, Owner at Tradewinds, responded to this reviewResponded September 21, 2023

Thank you for the fantastic review, 744Cathg! It is great to read that we, Team Tradewinds, looked after you well and you had a comfortable stay with us. Thank you for sharing, we hope to see you, again! Kind regards, Silvester B Toth, General Manager

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