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Movenpick Hotel & Casino Geneva
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Reviews (1,633)
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All reviewsclose to the airportjapanese restaurantfree shuttle servicemain restaurantshuttle busroom servicebusiness hotelan early flightcity centreexcellent hotelconvenient hotelbusiness tripfree passpublic transportationshort staygymgeneva
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2 - 7 of 1,633 reviews
Reviewed 3 weeks ago

The hotel location is close from the airport, not to far from the city. The staff is friendly, and it is not too far from a tram station that get you straight to downtown but...
I had a bad experience on the fact that my room was not cleaned although I left for a full day without putting any sign! Not only that but I came late, and when I called to complain there was no action, nor follow up! I can understand mistake happens, but I don't get how there was no follow up or feedback or even sending someone to correct things especially when you pay the cost of a 5* hotel!!!!

Also no paying to details of guest birthday or anything... was very disappointing!

I would not choose to stay there again.. but overall it is not a bad hotel to be fair!

  • Stayed: March 2018, traveled on business
    • Value
    • Location
    • Service
1  Thank Moe_Vienna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Movenpick Hotel & Casino Geneva, responded to this reviewResponded 3 weeks ago

Dear Moe_Vienna,

Many thanks for taking the time to post your comments further to your stay with us here at the Mövenpick Hotel & casino Geneva
Your comments referring to the service and amenities of the hotel - especially with reference to the housekeeping, are appreciated; rest assured that they will be shared with the teams
Thanking you again for your time and feedback

Yours Sincerely
Nicolas Meylan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Perfect for proximity to the airport with a complimentary and efficient shuttle bus. Modern, clean, with friendly staff but overall 4 stars from me. Nothing special really. The restaurant food was good but fairly limited and very expensive indeed.

Stayed: March 2018, traveled on business
Thank Luke I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Movenpick Hotel & Casino Geneva, responded to this reviewResponded 3 weeks ago

Dear Luke I,

Many thanks for taking the time to post your comments further to your stay with us here at the Mövenpick Hotel & casino Geneva
Your nice comments referring to the service and amenities of the hotel are appreciated; rest assured that they will be shared with the teams
Thanking you again for your time and feedback

Yours Sincerely
Nicolas Meylan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2018

hotel have very good Sushi restaurant. They preparecall food in open kitchen and so e food in front of you. Recomend. Genetaly hotel is ok with all standards. The havecmmeting rooms and some shops. Staff is plesant

Stayed: November 2017
1  Thank jabuka11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Movenpick Hotel & Casino Geneva, responded to this reviewResponded 5 weeks ago

Dear jabukal11

Many thanks for taking the time to post your comments further to your stay with us here at the Mövenpick Hotel & casino Geneva
Your nice comments referring to the service and amenities of the hotel are appreciated; rest assured that they will be shared with the teams
Thanking you again for your time and feedback

Yours Sincerely
Nicolas Meylan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2018 via mobile

I stay at the Movenpick every time I come to Geneva because our offices are at the airport and the shuttle between the hotel and the airport is really convenient.

The staff are friendly, the rooms are clean and comfortable. The wifi is good enough to stream videos and the food in the restaurants are pretty good as well.

if you’ve come to Geneva to site see then perhaps a hotel closer to the city is more convenient but otherwise, this is a really nice hotel - totally recommend it.

Stayed: February 2018, traveled on business
Thank Nicolas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Movenpick Hotel & Casino Geneva, responded to this reviewResponded 5 weeks ago

Dear Nicolas C

Many thanks for taking the time to post your comments further to your stay with us here at the Mövenpick Hotel & casino Geneva
Your nice comments referring to the service and amenities of the hotel are appreciated; rest assured that they will be shared with the teams
Thanking you again for your time and feedback

Yours Sincerely
Nicolas Meylan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2018 via mobile

Very nice place to stay, friendly and polite staff.

1 minute from airport and easy access to motorway to go exploring.

Supermarket 10 min walk and trams taking you into city centre for free.

Expensive food and mini bar but I'd stay again for sure.

Stayed: February 2018, traveled as a couple
Thank simon p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_GVA, Directeur général at Movenpick Hotel & Casino Geneva, responded to this reviewResponded March 7, 2018

Dear Simon p,

Many thanks for taking the time to post your comments further to your stay with us here at the Mövenpick Hotel & casino Geneva
Your nice comments referring to the service and amenities of the hotel are appreciated; rest assured that they will be shared with the teams
Thanking you again for your time and feedback

Yours Sincerely
Nicolas Meylan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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