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2 - 7 of 327 reviews
Reviewed 3 August 2017

The hotel is a steep climb up from the coast line (5 minutes is giving wrong impression) accomodation very poor, and bathroom and sanitary unhygienic, ours had a terrible smell of reflux, and cleaning personel always closed the balcony door and open bathroom door so the smell could invade and delight us when we came back. parking overfull, nightporter has to play tetris with the cars to liberate yours. breakfast is all from tins, and sugary (italian problem) and coffee was nescafé (in ITALY!) I would not reccomend this hotel even if the price was halved... lift very slow, idem Wifi

Room Tip: only top floor has view of the sea, rest looks on swimming pool and other buildings, best not to book here
  • Stayed: August 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank christopheletzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massimiliano R, Direttore at Hotel Principe, responded to this reviewResponded 4 August 2017

Traduttore
Disattiva traduzione istantanea
1943/5000
We are grateful for your comments. Our guests 'comments are really valuable to us when they are made consistently, as it is our constant commitment to offer hospitality ever better and our customers' contribution is crucial.
It should be noted, however, that his opinion and observations are the result of his singular and exclusive opinion, and nevertheless absolute.
YOU HAVE YOU HAD A ROOM WITH SUPER LAST MINUTE, ECONOMIC TYPE, WE HAVE ALSO SUPERIOR ROOMS AND SUITE, BUT FOR THE PRICE LECONOMY MADE AVAILABLE.
HOTEL LOCATION AND ONE OF THE MORE BEAUTIFULS OF SANREMO, INCLUDES OUR CLIENT APPEARANCE FROM THE CENTER, DIMENTING THE CAR.
THE BREAKFAST IS ABBONDANT AND WITH BACKGROUNDED DAYS ALL DAYS FROM PASTING ONLY FRESH CREAMS.
CLEAN ROOMS ALL DAYS.

We have taken due consideration of the negative judgments you make and we assure you that we are making good use of both the services and the professionalism and efficiency of the staff in a way consistent with the standards of a third category hotel.
Important restyling work has been planned to provide greater comfort and respond to the needs of a clientele that is attentive to product uniqueness and attention to detail.

We are sorry that some services were not up to expectations:



During the season-end, among the investment plans, important restyling work was planned to provide greater comfort and respond to the needs of a clientele that is attentive to product uniqueness and attention to detail.

We will be happy to have another opportunity to welcome you among our guests to allow you to change your opinion about the hotel, we wish you a good continuation of the summer and send you cordial greetings, Director Ravasio Massimiliano.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 7 March 2017

Parking is down near the casino at the seaside but you have to walk up a steep hill with your luggage and so this hotel is unsuitable for older people or diabled people. After a long coach journey from Austria we found there was no food provided and you had to go out intoi Sanremo to find somnwhere to eat. The hotel refused to provide breakfast at the time arranged by the local agents resulting in our arrival at our next hotel at 11:30 pm. Breakfast consisted of a plate with one roll, a packet of butter and a packet of jam. There was orangle juice in a jug and coffee for those who drink coffee.
The rooms were adequate for one night and all single rooms were at the back of the hotel -- discriminating against single people again. Wifi was free but difficult to gain access to. Bathrooms tiny and you had to clamber over the useless bidet (does anyone ever use such things( in order to get into the shower. The 91 year old in our group found access to and from the hotel very difficult.

Room Tip: some rooms at front have sea views
  • Stayed: February 2017, traveled solo
    • Value
    • Sleep Quality
    • Service
Thank rodneycs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 24 October 2016 via mobile

First of all, the rooms were old and had a smell of chlorine. Also the air conditioning didn't work as it was supposed to. But a positive thing was the bathroom because it's renovated in a modern style.
The food wasn't really local food and in addition to this, it was a bit tasteless.
The pool area was clean and offered a nice view.

Stayed: October 2016, traveled with friends
Thank Jul e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 14 September 2016

Room was clean tidy and spacious with a nice balcony. Bonus was the air-con which was free and also a safe again all free.
Hotel is in a good location near the casino although it is up a hill there is a short cut down some stairs through the garage which makes life easier.
Hotel has a small pool which is pleasant.
Overall would recommend this hotel as good value for money.

  • Stayed: September 2016, traveled as a couple
    • Value
    • Rooms
    • Service
Thank barry p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 26 July 2016

Very quiet place in Sanremo. Nice cuisine with local dishes for those taking half or full board. The swimming pool and the flowery garden are very nice to stay in. It is situated up a hill. It is not suited for disabled travelers.

Room Tip: Rooms witha view on the sea are really nice
  • Stayed: July 2016, traveled with family
    • Value
    • Rooms
    • Service
Thank stadic42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massimiliano R, Direttore at Hotel Principe, responded to this reviewResponded 7 August 2016
Google Translation


GentileCliente , grazie infinite per le sue belle parole e per aver soggiornato all ‘ hotel principe di sanremo , ricordando che durante il periodo di chiusura stagionale, tra i piani di investimento, sono stati programmati importanti lavori di restyling volti a offrire maggiori comfort e rispondere alle esigenze di una clientela attenta all’unicità dei prodotti e alla cura dei dettagli.

La aspettiamo sempre volentieri. Saluti cordiali Massimiliano Direttore

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