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6 - 11 of 366 reviews
Reviewed August 15, 2019

Stayed as part of a coach tour and cannot fault what I experienced at this hotel. Staff were helpful, professional and polite. On the two occasions when I needed assistance to operate the a/c and get into my room when I was locked out, the staff were fantastic. Rooms were modern, clean and serviced to a high standard. I only ate breakfast at the hotel and it was of a varied continental nature and exactly what I would hope for being in Italy. Yes, it's a stroll to the local town but in the early evening it is relaxing and an opportunity to take in the authentic Fiuggi. My only criticism is the pool wasn't open long enough for me to make use of due to sightseeing excursions during the day. Would I stay again? Yes, without a doubt. Would I recommend this hotel to others? Absolutely!!

Date of stay: August 2019
Trip type: Traveled with family
Thank J B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Atlanticparkhotel, Proprietario at Atlantic Park Hotel di Fiuggi, responded to this reviewResponded August 18, 2019

Thank's Mr. J B
for your nice words.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2018

This hotel is outside the Figgie centre, but you can walk to the Figgis Baths, a renowned spa centre, in 15 minutes. It features its own large swimming pool that attracts families with kids.
The receptionist was very friendly and showed us two available room types. We choose a room on the renovated 1st and 2nd floor. It was simple room, quite small with just 20 cm on each side of the bed. The TV was too small for me to see everything clearly from the bed, the only place possible to watch.
Simple bathroom with a missing tablet for soap or shampoo in the shower.
The breakfast was served in a large room in the souterrain, offering a good choice of sweet and salty items. Waiters are on hand to bring you espresso or cappuccino from the bar.
Ample parking space behind the hotel, free of charge.

Date of stay: June 2018
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Wilfried W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Atlanticparkhotel, Direttore at Atlantic Park Hotel di Fiuggi, responded to this reviewResponded July 6, 2018


Dear Guest

Thank you for your review. We want update you with the latest new from our Hotel. The room you has chosen was smaller than the other we showed you leaving to your taste the possibility to chose one or the other.
The update is that we changed all the tv sets installing the new one. We are really sorry you couldn’t enjoy the new ones.
About the bathroom we took care of your review and we intervened to replace and install a new tablet for soap in the shower

Thank you, we hope to have you again as our guest

Regards
Anna Mariani

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Reviewed May 25, 2018

We stayed at Atlantic Park with Leger for 4 nights from 15/05/18. Our room was very shabby, broken toilet seat, ripped bed cover, bath you couldn't use and bathroom window you couldn't close, but it was kept exceptionally clean. But the main problem was the terrible food. There was no choice of evening meal and the first night was spaghetti followed by some type of meat and chips (vegetarian option was an omelette), dessert was a small piece of vienetta. The breakfast was pre-packaged croissants, a fruit juice that tasted like it was powdered, processed cold meats, chopped up cold sausages, processed cheese, hard-boiled eggs, limited cereals, dry bread for toasting and a coffee machine for drinks - no fruit, no yoghurt, nothing fresh, so not a lot for vegetarians. The second evening meal was lasagne (vegetarian was risotto with peas and chopped iceberg lettuce) followed by what could have been pork with peas & chopped iceberg lettuce (vegetarian option was peas and chopped iceberg lettuce with a piece of fish that was still frozen in the middle which you obviously couldn't eat and when we complained to the surly manageress she would only deduct 5 euros from our bill), dessert was ice cream on a small piece of swiss roll. The evening meals cost us 20 euros each which when you compare this to the meals we had whilst out was totally overpriced - in fact you wouldn't choose any of the meals if offered as part of a normal multiple choice menu. This was not Italian food it was cheap, pre-prepared rubbish. My advice is do not eat at this hotel.

Date of stay: May 2018
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Julie C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Atlanticparkhotel, Direttore at Atlantic Park Hotel di Fiuggi, responded to this reviewResponded June 4, 2018

Dear Sir
we are so sorry to read your bad review about our hotel and our food. Our guests often write a really good review about it, that mean that this time something doesn't go in the right way.
You stayed in our hotel several nights and you could inform us in time that you had not enjoyed your meals the same for the room. We normally appreciate the constructive criticism but we don't understand the ones made only when our work is finished. You could say us your mind and you can be shure we will have tried to do our best to correct the situation.
About the balance between quality and price we think that you had a meal with 5 dishes at 20 euros that is a good price.
Best Regards
Anna Mariani

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Reviewed May 3, 2018 via mobile

Very disappointed food poor. Most staff friendly with the exception of the hotel management who was very rude and abusive towards myself and my 79 year old mother. Visitors are not able to use sauna or hot tub without paying, swimming pool dirty and Un heated. I would not recommend this hotel and was glad to leave it we occupied a room at the front which was noisy from road traffic and dogs barking all night. Door to bathroom was very stiff, hair over heating and shower either freezing or too hot.

Date of stay: April 2018
Trip type: Traveled with family
1  Thank alibagly31
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Atlanticparkhotel, Direttore at Atlantic Park Hotel di Fiuggi, responded to this reviewResponded May 5, 2018

Dear Alibagly31,
We are so sorry for your dissatisfaction that has really struck us. But to better understand this particular situation you need Just to take a look to the reviews coming from other guests in the same period. The main part of those enjoyed greatly their travel experience at the Park hotel Atlantic Fiuggi both for food and kindness of our staff and management.
We want to remember you that our commercial politics ask the guest to pay an extra fee for the sauna and spa area and that for us it’s not allowed a free entry in the area.
About the room facilities we are sorry about the fact that we were not able to explain you how to use at the best the hydrotherapy and shower box of your room. We ensure you that the box is perfectly in use and that the problem you probably faced is due to the difficulty founded in the use of it. We will provide for next guests to write a note with instruction in English.
About the “rude comparison” your mother had with our manager, we need to remember you that it happened when we found you in the sauna and spa area without any authorization. For safety reasons we cannot accept any guest in the area without prior authorization as we said you several times during your stay in hotel. We want to remember you that you where found in that area without authorization wearing not appropriate clothes on hygienic point of view.
So we are sorry for the rude comparison but we were very disappointed for your behavior.

Anna Mariani

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Reviewed April 25, 2018 via mobile

Stayed on a leger trip beautiful clean hotel friendly hard working staff good food love to visit again nice pool and sauna round the back but these wasn't open yet supermarket just up the road and a nice bar for a cool drink

Date of stay: April 2018
Trip type: Traveled as a couple
Thank Aiden S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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