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Reviewed 26 January 2018 via mobile

The hotel is great. Very modern, well-appointed rooms and a very attentive staff. They go out of their way to ensure that you have a great stay, and are very happy to make recommendations or bookings on your behalf.

Perhaps the best part of the hotel is that they have the best restaurant in town! The three course gourmand menu is great, and the tres tres gourmand 7 course with wine are both fantastic.

Stayed: January 2018, traveled on business
Thank tarastravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pipon M, Propriétaire at Charme & Business Hotel Lyon, responded to this reviewResponded 26 January 2018

Hello
Thank you so much for your message
MN Pipon

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Reviewed 9 April 2017 via mobile

on our way from holland to Cannes we made a stop over at this hotel.
service luxury location facility; you name it ; they have it.
restaurant is exceptional as well !
almost forgot the purpose of my travel
thank you
jan k

Stayed: April 2017, traveled as a couple
Thank 901jank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pipon M, Propriétaire at Charme & Business Hotel Lyon, responded to this reviewResponded 7 June 2017

Thanks a lot
Maybe see you again ?!!
MN Pipon

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Reviewed 9 April 2017 via mobile

On our way to the south we visited this quiet, charming hotel just north of Lyon. Beautiful rooms, a romantic terrace and excellent food. Good to know that the parking place is secured. We sure will come back.

Stayed: April 2017, traveled as a couple
Thank joke w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pipon M, Propriétaire at Charme & Business Hotel Lyon, responded to this reviewResponded 7 June 2017

We wait for you !!
MN Pipon

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Reviewed 27 August 2016

We stayed in room 15. We checked in and the room was cool and comfortable. It was in the mid 30's outside and the air-conditioning worked fine. The room was large by European standards and average size for the US. The king size bed was very comfortable. The room was quiet as we had requested. The bathroom was very large with a double sink, nice tub and good water pressure for the shower. The staff is very friendly. There is a spa on site which I took advantage of for a pedicure. The hotel breakfast was terrific. If I had one complaint it was that the room was a bit dark, but there are plenty of salons on the ground floor to sit and work in and the courtyard is quite lovely as well.

  • Stayed: August 2016, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank Lisa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine C, Propriétaire at Charme & Business Hotel Lyon, responded to this reviewResponded 29 November 2016

Many thank's
MN Pipon

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Reviewed 29 September 2015

This hotel is in a charming building in a quiet location very close to Lyon. Our room (no 2) was comfortable and with character. We particularly appreciated the large bench which meant we could open all our suitcases simultaneously. Despite being next to the lift and on the road, the room was quiet so long as the window was closed and we enjoyed a good night's sleep.
The air conditioning was quiet and effective.
The car park was roomy and secure.
There is good wifi in both our bedroom and the public rooms.
We did have an issue with the room key. Because there was only one member of staff on duty we had to find our own way to the room. We could not get the key to work. Neither could the receptionist. She then brought up several keys and got the fourth one to open the door. After a short trip to the bank, that did not work. Another key was provided. This worked albeit after a fairly hefty push at the door.
One of the overhead bed lights looked distinctly poorly.
The shower was in the bath with a glass screen. The shower head needed to be slotted into a holder - too high for my five foot one wife! I had to stand on tip toe.
We did not try the spa and did not take breakfast.
This potentially great hotel was let down on this occasion by a lack of attention to detail.

Room Tip: Many rooms overlook the patio rather than the road and are probably quiet even with the window open.
  • Stayed: September 2015, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank rhyshedges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine C, Propriétaire at Charme & Business Hotel Lyon, responded to this reviewResponded 11 November 2015

Thank you for your message
We have note the details of malfunction and all is repared
Nice to welcome you again
The direction

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