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Reviewed 4 July 2018

Stayed at the hotel while undertaking work in Muscat. Business friendly environment, staff were responsive to requests and extremely helpful and attentive. Of particular mention are the front desk team, and specifically Julie Okeno, who really went the extra mile.

Thank you, will certainly stay again.

Room Tip: If views are important, avoid the ones looking out onto the adjacent construction site.
  • Stayed: July 2018, traveled on business
    • Location
    • Rooms
    • Service
Thank greg552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael J, Hotel Manager at InterContinental Muscat, responded to this reviewResponded 9 July 2018

Dear greg552,

Thank you for your feedback and sharing with us your overall experience.
Hospitality is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. Your comments has been shared to the team especially to Julie to whom this will serve as a great source of inspiration.

We would like to welcome you back here at the InterContinental Muscat. In the meantime, safe travels.

Kind regards,
Michael Jabbour
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 June 2018 via mobile

We visited the Musandum restaurant at the intercontinental hotel in Ramadan with family and everything was wonderfully organised and we were taken care of from the moment we arrived. We also visited this month the tradervics restaurant to celebrate our anniversary and it was wonderful !!! Both times we went we had great service from Mr. Iqbal the operational manager at Intercontinental who made sure everything was according to our requirements. He did a great job both times as even our family enjoyed it and suggesting to come again !!!!

Ali Al Salmi

Stayed: June 2018, traveled as a couple
Thank DinaA2689
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael J, Hotel Manager at InterContinental Muscat, responded to this reviewResponded 4 July 2018

Dear Dina A,

It was a pleasure having you as a guest here at InterContinental Muscat. We are delighted to hear that you enjoyed your time in Musandam and Trader Vic's/ We are greatly heartened by your feedback, and we will continue to serve you with the InterContinental brand of hospitality you have come to expect from us. We are honoured to receive your recommendation and has been shared to our team members to whom this will serve as a source of inspiration.

We look forward to welcome you again.

Kind regards,
Michael Jabbour
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 June 2018

The best place in Muscat to have pizzas is Tomato. And, definitely, don't miss Tikki's drinks, the coolest spot in town. The atmosphere is very nice and the staff is very friendly. Ask for John, he is the best.

  • Stayed: January 2018, traveled with friends
    • Location
    • Cleanliness
    • Service
Thank Osama D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael J, Hotel Manager at InterContinental Muscat, responded to this reviewResponded 4 July 2018

Dear Osama D,

It was a pleasure having you as a guest here at InterContinental Muscat. We are greatly heartened by your feedback, and we will continue to serve you with the InterContinental brand of hospitality you have come to expect from us. We are honoured to receive your recommendation and has been shared to our team members especially to John to whom this will serve as a source of inspiration.

We would love to have you stay with us again in the future. Again, thank you for taking the time to let us know how much you enjoyed your stay.

Kind regards,
Michael Jabbour
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 25 June 2018

The hotel is located at the centre of Muscat and it has access to the beach (public).
It is a well-maintained hotel and the rooms are as expected by Intercontinental. Given recent construction works you have to be lucky to find a room without the construction view. If you can, ask for a back view of the pool/beach.

Great choice of breakfast and kind service.

There is a pool and a climbing area for kids.

Room Tip: Ask for a room that doesn't face the construction
  • Stayed: June 2018, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank VeronicaSmulders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael J, Hotel Manager at InterContinental Muscat, responded to this reviewResponded 28 June 2018

Dear VernoicaSmulders,

Thank you for your feedack on your recent stay with us. We are delighted to know that you find our dining offers to your liking and enjoyed our recreation facilities especially for the kids.

We highly appreciate your vote of confidence and on behalf of the team, I look forward to welcome you again here at the InterContinental Muscat on your next visit to the Sultanate.

Kind regards,
Michael Jabbour
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 23 June 2018

I spent a weekend here with my mom in January and we absolutely loved it. The hotel is luxurious, with great 70s-80s style interior decoration that my mother was particularly fond of.

The breakfast had a good selection of food, although it was not as extensive as other intercontinental hotels we stayed at. It has good restaurants though, and we enjoyed a very good Italian meal at the poolside hotel.

Overall, I think it's a great hotel and I would stay here again whne I visit Muscat again.

  • Stayed: January 2018, traveled with family
    • Location
    • Rooms
    • Service
Thank Sarah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael J, Hotel Manager at InterContinental Muscat, responded to this reviewResponded 28 June 2018

Dear Sarah A,

Thank you for your feedack on your recent stay with us. We are delighted to hear that you had a wonderful weekend and find our dining offers to your liking.

We highly appreciate your vote of confidence and on behalf of the team, I look forward to welcome you again here at the InterContinental Muscat on your next visit to the Sultanate.

Kind regards,
Michael Jabbour
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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