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“Great night out”
Review of Frankie & Benny's

Frankie & Benny's
Ranked #291 of 393 Restaurants in Southport
Price range: US$7 - US$33
Dining options: Late Night, Breakfast, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Reviewed 4 April 2018

Large party, very accommodating. We had a couple in our group in electric scooters, the restaurant let us use the power outlet outside to charge one of the scooters.

Food was really good, staff helped present a birthday cake for one of our group.

Menu was varied and caters to all tastes.

    • Value
    • Service
    • Food
Thank Koan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 - 90 of 627 reviews

Reviewed 2 April 2018 via mobile

Visited here Over Easter with our family of five. Although we had made a reservation they were unsure where to seat us and took a while to find us a table.
Order was taken within 10 minutes but was a 45 minute wait for food... one order was wrong and 2 dishes were cold. We also had no cutlery and had to wait 5 mins for the waitress to find us some.
We always enjoy Frankie and Benny's but this place is really suffering with lack of staff. The waiting times are ridiculous and the few waitresses on shift where too rushed off their feet to provide a decent service

Thank ferrilyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 28 March 2018 via mobile

Excellent!
We had ran out of ideas of where to eat, realised Frankie's has always been a winner with our fussy eaters, as they have never failed us before.
Late Sunday evening was greeted by a polite waitress, whom had informed us that there may be a delay on the food due to the manager having to cook, we were fine with that as long as we could eat.
(Where were the chef's?)

Regardless of the expected wait, our food was delicious and we were happy customers as always.

Well done to the manager!

Thank Georgeshandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 27 March 2018

We visited this branch on the afternoon of my son's Birthday. After asking on the phone if they did anything 'special' for Birthdays the person on the phone said they put balloons on the table and sing Happy Birthday if we bring a cake. Upon arrival, I was disappointed to see there were no balloons on the table.
One of the party ordered half a rack of ribs, they were tasty but VERY small. Half way through the meal we ordered an extra coke & two oranges- these took half an hour to arrive! After which we had already finished eating. The lady who was serving our table was apologetic but looked rushed off her feet, even though the restaurant wasn't that busy.They got one of our desserts wrong and then we had to wait a long time to pay our bill.

    • Value
    • Service
    • Food
Thank jreviewer2018521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 18 March 2018 via mobile

We decided as a family to come here for tea as we stayed opposite and it seemed convienient. We go quite a lot to our local F&B's and have always had good experiences but here, although the staff were friendly enough, there were little niggles that made us decide we wouldn't revisit. On arrival no cutlery laid out, my cocktail tasted like there was no alcohol in it, we had to ask several times for cutlery for our meals, and for spoons to eat our desserts, the restaurant was particularly cold with several fellow diners eating meals with their coats on. Food was nice enough but felt like we were pestering staff for basic stuff like cutlery & napkins. We'll try sonewhere else next time.

2  Thank Coffeebuff72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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