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Sdennis1978
Godstone, United Kingdom

Enjoyed

4.0 of 5 bubblesReviewed May 26, 2015via mobile
Enjoyed our 1st trip here paid for a top of the range caravan but in all honest didn't think of it being top of the range and we have def been to a few caravan parks, the only other thing I would say is the vans are very close to the public paths and roads at night the bedroom window was right by the path way so very loud, other than that the costa coffee shop was great and the pool clean would come back again
Date of stay: May 2015
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WeymouthHaven, Guest Relations Manager at Weymouth Bay Holiday Park - Haven, responded to this review
Responded May 28, 2015
Firstly thank you for taking the time to write a review, With regards to the grade, I am sorry you felt as though it didn’t meet your expectations, if any of our guests are not happy upon arrival we will always try to resolve on park and ensure you have an enjoyable stay.
Weymouth Bay is a very large park and there are different areas where by caravans are located, they are not all on the small road which runs through the park, any requests which are put through to the park prior to arrival we try our very best to meet the request, i.e. quiet area, close to complex e.t.c
Glad you enjoyed the pool and coffee shop.
Thanks
Hope to see you again soon.

Nicky Smith
Guest relations manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,743)
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Reviewed May 25, 2015

My husband and I had a wonderful four day break at Weymouth Bay and although we didn't use the site facilities we will certainly be going back hopefully October. The site was very clean we had a lovely view of the hill. The booking in staff were helpful and when we got to our Caravan 'Stacey' had left us a very clean an spotless home for the next four days .... Thankyou

Date of stay: May 2015
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank rebecca h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WeymouthHaven, Manager at Weymouth Bay Holiday Park - Haven, responded to this reviewResponded May 25, 2015

Thank you for your wonderful review. Its Great! and makes us feel great reading it.
Certainly looks like we got it right.
We cant wait to welcome you back again in October. Please let me know when you book with us as I would personally like to say thank you!
With Kind Regards
Katie Watson
Holiday Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2015

Just got back of my holiday at Weymouth bay, would like to thank everyone there that made my holiday so enjoyable. really enjoyed the lazy river and the restaurant for great food. really enjoyed the amusement arcade"wow" steve,daniel and rudi really made it a laugh and great fun. But over all a big " wow" to the fun stars Gemma,Lucy,Holly Jonathan, both Emily's,and Kerian as they all went the extra mile on our holiday to make sure we had a great time. wow what great Fun stars!!! cant wait to come back again this year.

Date of stay: May 2015
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank gillianh62
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WeymouthHaven, Guest Relations Manager at Weymouth Bay Holiday Park - Haven, responded to this reviewResponded May 28, 2015

Thank you so much for a great review! It sounds like you had a great time at our park!

The team are always very happy to receive feedback; I will of course be passing this onto the mentioned departments.

Hope to see you again soon.

Nicky Smith
Guest relations manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2015

I promised my wife I would not book another caravan holiday! But on this experience will have to think again. Clean comfortable, quiet, excellent location problem with hot water! Too much! But fixed as soon as reported.
Cutlery etc little basic but so what ! Think I might have to book another visit! Oh forgot staff who trained them? No offence but wow they were good!!!!

Room tip: Locate near Church if possible
Date of stay: May 2015
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Frederick111111
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WeymouthHaven, Manager at Weymouth Bay Holiday Park - Haven, responded to this reviewResponded May 25, 2015

I am so pleased that you decided to give a caravan holiday a 2nd chance and glad that was with us!
Really sounded like you enjoyed your stay. It was great to read that although you had a small issue that it was rectified promptly.
Thank you! and come back again soon
With Kind Regards
Katie Watson
Holiday Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2015

really enjoyed our stay at Weymouth bay, was very happy with the all of the politeness we received during our stay and really enjoyed eating in the restaurant and food was fabulous. couldn't thank the fun stars enough they made our stay amazing,they were very welcoming and amazing entertainment and really enjoyed listening to the female and male vocalist. but overall they were amazing and couldn't ask for better and cheerful funstars would personally like thanks Gemma and all the team for an amazing time and will be 100% thinking about coming back again this year as really enjoyed it! Go fun stars!!

Date of stay: May 2015
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Tiffany1994
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WeymouthHaven, Manager at Weymouth Bay Holiday Park - Haven, responded to this reviewResponded May 25, 2015

Thank you, Thank you, Thank you!!
A fabulous review. The team here works so hard to ensure that all of our visitors have a great and memorbale stay with us and it certainly sounds like we have done that on this occasion. The team will be happy. It means a lot for them to see guests taking the time to let us know of their enjoyment.
I will make sure Gemma sees your comments.
Come back again soon!!!
With Kind Regards
Katie Watson
Holiday Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2015 via mobile

Great place to stay! Great cheesy entertainment, as expected! Fun stars team were brill with the little one! All staff also bar etc particularly one guy (the photographer) man of many talents he was. Also big up Charlie working at papa johns (aka John) can often be found boogeying away at the front of house! Made my first papa johns experience very memorable!! Cheers John!!

Date of stay: May 2015
Trip type: Traveled with family
Thank joshuarhys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WeymouthHaven, Manager at Weymouth Bay Holiday Park - Haven, responded to this reviewResponded May 25, 2015

Thank you for your 'Tip Top' review. Certainly sounds like you had a great stay with us.
I will make sure Charlie and the photographer see your review as your comments will make their bank holiday!
Thank you!

We look forward to welcoming you back again soon!
With Kind Regards
Katie Watson
Holiday Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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