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16 - 21 of 448 reviews
Reviewed June 26, 2018 via mobile

This property can only be categorised as a motel and not hotel. Room was very basic with no aircon. No bedroom slippers and so had to keep the socks on as the carpet looked like they have been dusted by ash instead of being vacuumed. My toddler did enjoy the bathtub though. Location was ok with the places of interest within walking distance.

Conclusion: Ok for one night stay for not fussy travellers.

Date of stay: June 2018
Trip type: Traveled with family
1  Thank Aggie080
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 26, 2018 via mobile

Horrible hotel. Paper thin walls you can hear everything on your entire floor of crowded people. No air conditioning which is a problem on the summer. Horrible stay. They give you a blanket the size of a child’s sleeping bag for a king bed. Two sleeping bags but it doesn’t cover a 5’2” 150lb female. There are plenty of other hotels to choose from don’t book here.

Date of stay: June 2018
6  Thank avatarjennie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 20, 2018

I stayed at Hotel Neutor for three nights in late May as part of a packaged singing tour with other members of our choir. It was the most miserable room I have ever stayed in. The room had no air conditioning and since it overlooked a busy street, the window could not be left open (it was 80 degrees outside). The small shower did not drain well at all (like an hour to drain 2 inches of backed up water). After the first night we asked for a fan and for the shower to be looked at. The receptionist was pleasant and we did get a fan but the shower was never fixed. The room had two twin beds with no place to put our two bags, no place in the tiny closet, no shelf, not enough room on the small shelf they might have called a desk, nada. Luckily there was one small chair for one bag and a plastic shower chair for the other, but this made it very hard to get around the beds. One of the mattresses was so old and lumpy it was almost impossible to sleep on. The safe was on the floor of the closet so one had to kneel down and put one's face against the dirty carpet to use it. The furniture was old and beat up and the room was dirty. One day we got fresh towels but nothing else was done, we had to borrow a roll of toilet paper from a friend. The only advantages of this hotel are its close location to old Salzburg and the breakfast room is pleasant.

Date of stay: May 2018
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
3  Thank MarthaM727
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 1, 2018 via mobile

This hotel consists of two buildings on opposite sides of a busy street.

One building is rated 4 stars, it has the reception desk, the local information, the waiting area with comfortable seating, the breakfast room, the bar, the patio, the staff. I have not seen the rooms, only one person from our group was there, she had a single that was small and unpleasant, she said. But that building has recently been renovated so the larger rooms might be fine.

The other building has none of those amenities and is rated 3 stars, though many of the rooms don’t merit one. Look up Hotel Ratings on Wikipedia and scroll down to European Hotelstars Union, which rates hotels in Austria and other countries. I think they either have not inspected the Neutor or they were shown selected rooms. The article describes the difference between,for example, 2 and 3 stars, which doesn’t speak to the size of the rooms, the quality of the furnishings, the convenience or modernity of the bathrooms, or other issues which affect one’s satisfaction.

I had a single room in the 3 star building which was like an old dorm room. It was quite hot in late May, there was no a/c in any of the rooms, and though I asked for a fan on night one, it arrived only on day 3 after I asked again. The street noise was loud so I / we had to choose between traffic noise with the window open, and a hot stuffy room with it closed.

There were a few in my building who were happy with their rooms, notably a pair of women who shared a room on the top floor, with the terrace. We were part of a choir group on tour and many complained to the tour company about the low quality of this hotel. A few unfortunates had major construction right outside their window that started before 7am each day.

The location was great, WiFi was decent, the breakfast was good, and the desk people were efficient. But I hated my room and having to cross the street for even a coffee (no in-room kettle or minibar) in the morning, and it was so small and spare it was hard to feel relaxed.

Date of stay: May 2018
Trip type: Traveled with friends
2  Thank MChristineG4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 20, 2018 via mobile

We stayed 2 nights, first day we had problem, their door scaner did not work for some times then they resolved it. We stayed at the door. The room was clean, there is free internet. Not far from the center.

Date of stay: May 2018
Thank shashanazavr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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