We spent two days with Jon as part of a group from a cruise ship. I communicated with him via email to set up two tours to different parts of Iceland. Jon was always very prompt in returning emails, answering questions, being flexible in arranging a tour as we asked and being accomodating with time and price. He is so knowledgeable about Iceland and it was very easy to spend two days with him (12 hours the first day and 8 hours the next).
The first day we did the "Golden Circle" tour and we then went to the South Shore. This was a long day but we saw more in one day than most people would see in three days of doing cruise ship tours. We had a comfortable mini bus that held 16 people and there were 12 of us.
The second day we went to the Reykjanes Peninsula, Blue Lagoon (visit - no swimming) and back into town for shopping. This day there were 11 of us in the mini bus. Jon took people who did not want to shop back to the ship and then came back at a later time to pick the rest of us up in town and took us back to the ship.
Both days, the price of the tour was very reasonable and we saw so much more than on a typical crusie ship tour. We did not have the same people touring with us both day yet all of the people in both groups felt that the tours were well worth the price and they loved the outstanding customer service that Jon provided. We were able to pay at the end of the tour each day with cash or a credit card.
We have organized other tours in other countries and working with Jon and BR Tours was one of the best experiences we have ever had with arranging a tour. Email Jon at BR Tours and let him know what you are thinking about for a tour and he will let you know what is possible, make suggestions and do everything he can to make your time in Iceland an experience you won't forget. His personality and customer service is far above an excellent rating!!