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Spencer B

Excellent

5.0 of 5 bubblesReviewed Oct 28, 2024
Perfect location, friendly staff, clean and quiet rooms
Happy hour - or three! - was very pleasant, although the cocktails could do with some work
Date of stay: October 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Sævar Snorrason, General Manager at Sand Hotel by Keahotels, responded to this review
Responded Oct 30, 2024
Dear Spencer B,

THank you for taking the time to leave us a review. It was our absolute pleasure to host you during your recent stay with here at Sand Hotel. We love to see that you were able to enjoy our happy hour at Sand Bar, where we feature of menu cocktails every week! We appreciate your feedback and hope to welcome you back again soon.
Kind regards,
Sævar Snorrason
General Manager
Sand Hotel by Keahotels
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,369)
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Traveler rating
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Reviewed October 28, 2024

This is my favorite place to stay in Reykjavik. The breakfast is amazing and I love that I am usually the only one in the gym in the early mornings. This is the seventh year that I have stayed at the Sand for an annual conference, and this year I was surprised by the it was extra to have a cappuccino at breakfast. Also my room attendant did not replace my drinking glasses.

Date of stay: October 2024
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 430patti
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sævar Snorrason, General Manager at Sand Hotel by Keahotels, responded to this reviewResponded October 30, 2024

Dear Patti,

We appreciate you for taking the time to share your experience with us. We are delighted to that you enjoyed your stay and we value your repeat business with us here at Sand Hotel. I thank you for your feedback regarding the servicing of your room, I would like to correct that special order barista made coffee has come at additional charge at Sand Hotel for years. However, to meet the standard of icelandic consumer law, we have have recently made those charges more visible for our guests. Your feedback is again very much apprecited.

We hope to welcome you back again for an enjoyable stay.

Kind regards,
Sævar Snorrason
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2024

The hotel is delightful, with friendly staff and extremely comfortable beds that almost make you want to skip breakfast—but it's not to be missed! A blend of Continental and Icelandic foods makes it one of the best hotel breakfasts I've experienced. The pastries and coffee provided for our early morning departure were a particularly nice touch!

Date of stay: October 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Julia L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zsófi B, Guest Services / Front Office at Sand Hotel by Keahotels, responded to this reviewResponded October 28, 2024

Dear Julia L,

Thank you so much for your kind words! We're thrilled to hear that you found Sand Hotel to be a delightful place to stay and that our beds were so comfortable it was almost tempting to miss our breakfast! We're glad you didn’t, as our team takes pride in offering a blend of Continental and Icelandic options to start the day on a high note.

It’s also wonderful to know you appreciated the early morning pastries and coffee for your departure. We always strive to add those little touches to make each guest’s experience memorable. We hope to welcome you back for another delightful stay soon!

Kind regards,
Zsófi B
AHM

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Reviewed October 26, 2024

Very good expérience at Sand hôtel . Atmospher very cosy and Ideally placed in the city center . We really enjoyed our stay . The staff is very professionnal and always ready to help.

Date of stay: October 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Fgn A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zsófi B, Guest Services / Front Office at Sand Hotel by Keahotels, responded to this reviewResponded October 28, 2024

Dear Fgn A,

Thank you for sharing your experience with us! We’re delighted to know you enjoyed our cozy atmosphere and convenient city-center location. It's fantastic to hear that our team provided the professional and attentive service that helped make your stay special.

We truly enjoyed hosting you and look forward to welcoming you back on your next visit to Reykjavik.

Kind regards,
Zsófi B
AHM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2024

Excellent boutique hotel
Very well appointed rooms and friendly staff
Nice continental breakfast buffet

Date of stay: October 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Onthegroundinyork
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zsófi B, Guest Services / Front Office at Sand Hotel by Keahotels, responded to this reviewResponded October 28, 2024

Dear Onthegroundinyork,

Thank you for taking the time to share your experience at Sand Hotel. We're delighted to hear you enjoyed our well-appointed rooms, friendly team, and our continental breakfast buffet.

Your feedback means a lot to us, and we hope to welcome you back soon for another excellent stay!

Warm regards,
Zsófi B
AHM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2024

It was a fantastic stay. The hotel was clean. The staff was friendly and helpful. The food in the hotel restaurant and the breakfasts was excellent.

Date of stay: October 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Matthew S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zsófi B, Guest Services / Front Office at Sand Hotel by Keahotels, responded to this reviewResponded October 28, 2024

Dear Matthew S,

Thank you so much for your fantastic review! We're thrilled that you enjoyed your stay and that our team’s service, the cleanliness, and the dining experiences met your expectations.

It’s great to know that both the restaurant meals and breakfast were highlights of your stay. We look forward to the opportunity to welcome you back for another excellent experience!

Warm regards,
Zsófi B
AHM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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