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Fgn A

Very good expérience at Sand Hôtel . Ideally placed in the city center

5.0 of 5 bubblesReviewed Oct 26, 2024
Very good expérience at Sand hôtel . Atmospher very cosy and Ideally placed in the city center . We really enjoyed our stay . The staff is very professionnal and always ready to help.
Date of stay: October 2024
Trip type: Traveled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zsófi B, Guest Services / Front Office at Sand Hotel by Keahotels, responded to this review
Responded Oct 28, 2024
Dear Fgn A,

Thank you for sharing your experience with us! We’re delighted to know you enjoyed our cozy atmosphere and convenient city-center location. It's fantastic to hear that our team provided the professional and attentive service that helped make your stay special.

We truly enjoyed hosting you and look forward to welcoming you back on your next visit to Reykjavik.

Kind regards,
Zsófi B
AHM
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,401)
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Reviewed October 25, 2024

Excellent boutique hotel
Very well appointed rooms and friendly staff
Nice continental breakfast buffet

Date of stay: October 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Onthegroundinyork
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zsófi B, Guest Services / Front Office at Sand Hotel by Keahotels, responded to this reviewResponded October 28, 2024

Dear Onthegroundinyork,

Thank you for taking the time to share your experience at Sand Hotel. We're delighted to hear you enjoyed our well-appointed rooms, friendly team, and our continental breakfast buffet.

Your feedback means a lot to us, and we hope to welcome you back soon for another excellent stay!

Warm regards,
Zsófi B
AHM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 24, 2024

It was a fantastic stay. The hotel was clean. The staff was friendly and helpful. The food in the hotel restaurant and the breakfasts was excellent.

Date of stay: October 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Matthew S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zsófi B, Guest Services / Front Office at Sand Hotel by Keahotels, responded to this reviewResponded October 28, 2024

Dear Matthew S,

Thank you so much for your fantastic review! We're thrilled that you enjoyed your stay and that our team’s service, the cleanliness, and the dining experiences met your expectations.

It’s great to know that both the restaurant meals and breakfast were highlights of your stay. We look forward to the opportunity to welcome you back for another excellent experience!

Warm regards,
Zsófi B
AHM

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 24, 2024

A perfect location, near the main spots, good attention, a fancy and romantic place and a tasty breakfast.

Date of stay: October 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jsoares2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zsófi B, Guest Services / Front Office at Sand Hotel by Keahotels, responded to this reviewResponded October 28, 2024

Dear jsoares2004,

Thank you for sharing such a kind review! We're delighted that you enjoyed our central location, attentive service, and especially the romantic ambiance and breakfast offerings.

It’s wonderful to hear that your stay felt both stylish and special. We hope to welcome you back for another memorable experience!

Kind regards,
Zsófi B
AHM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 22, 2024

Excellent service. Front desk staff excellent. Ruta was great. And the other staff member on night duty also provided great service.

Date of stay: October 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Excursion53156996274
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zsófi B, Guest Services / Front Office at Sand Hotel by Keahotels, responded to this reviewResponded October 22, 2024

Dear Excursion53156996274,

Thank you for your wonderful review! We’re delighted to hear that you had an excellent experience with our front desk team, especially Ruta and our night staff. They will be thrilled to know their efforts made your stay enjoyable.

We hope to welcome you back to Sand Hotel on your next visit to Reykjavik!

Kind regards,
Zsófi B
AHM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 22, 2024

Great location-esp the bakery next to it! Extremely nice and helpful staff. Would definitely come back!

Date of stay: October 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Elyse G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zsófi B, Guest Services / Front Office at Sand Hotel by Keahotels, responded to this reviewResponded October 22, 2024

Dear Elyse413,

Thank you for your kind review! We’re thrilled to hear that you enjoyed our location and that the bakery next door was a highlight of your stay. Our team always strives to provide the best service, and it’s great to know they made a positive impression.

We’d love to welcome you back to Sand Hotel whenever you’re in Reykjavik again!


Warm regards,
Zsófi B
AHM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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