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2TropicsTravelers
Orlando, Florida

Great location to explore the city on foot

5.0 of 5 bubblesReviewed Nov 20, 2024via mobile
This is an excellent hotel in a perfect location. It is very well appointed, with sensible guest rooms, delicious breakfast buffet (included), friendly staff and, as others have said, in an ideal location to explore much of Reykjavik. It is centrally located, without being in an overly busy area.
Date of stay: August 2024
Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Þórður H, Owner at Canopy by Hilton Reykjavik City Centre, responded to this review
Responded Dec 10, 2024
Dear 2TropicsTravelers,

Thank you for your wonderful review!

We are glad that you enjoyed our location and that you found our staff to be friendly.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,319)
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Reviewed November 12, 2024 via mobile

Great location, would definitely stay here again. Breakfast was included with our stay and the available buffet options were delicious, especially the smoked salmon. Our room was spacious and clean. They also have a 5th floor rooftop for catching city views.

Room tip: Parking available across the street, approximately $15 per day.
Date of stay: November 2024
Trip type: Traveled as a couple
1  Thank Erin R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Þórður H, Owner at Canopy by Hilton Reykjavik City Centre, responded to this reviewResponded December 10, 2024

Dear Erin R,

Thank you for your positive review!

We are happy to hear that you enjoyed your stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed November 4, 2024 via mobile

We have just returned from a fabulous 5 night stay at this wonderful hotel. Everything about this hotel is superb from the many chilled out relaxing areas to chill in to the lovely bedrooms with fantastic beds.

The onsite restaurant is fantastic and the staff there are brilliant , special shout out to Jan and his cocktail making skills.

The location is second to none and right in the centre of everything. Very minor gripe is that the bedrooms were slightly too warm for my liking and you can’t adjust individually but overall i would recommend this hotel to anyone and would definitely return.

Date of stay: November 2024
Trip type: Traveled with family
Thank Tourist63574215676
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Þórður H, Owner at Canopy by Hilton Reykjavik City Centre, responded to this reviewResponded November 11, 2024

Dear Tourist63574215676,

Thank you for taking your time to give us your detailed review.

We are so happy to hear that you enjoyed our restaurant and especially Jan´s cocktail making skills.

We hope to welcome you again in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 25, 2024

Very LOUD music coming from cafe below hotel until late at night. We were on the 4th floor of the hotel and cannot imagine what it was like for the floors below us. The hotel said it was fully booked and there was no where for it to move us. They offered zero compassion for our situation and no compensation for the lack of sleep. Shower leaked water all over the bathroom floor as well, horrible seals. Room and vibe of the hotel looks cute, but needs some help! Location is great for exploring downtown Reykjavik.

Date of stay: October 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Katie W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Þórður H, Owner at Canopy by Hilton Reykjavik City Centre, responded to this reviewResponded October 26, 2024

Dear Katie,

Thank you for giving us your feedback here on TripAdvisor and in your Hilton Stay Survey.

We do apologize for the lack of understanding and compassion that you felt from our employees in the reception during your stay with us.

We have sent you an email directly from our stay experience platform so please reply to us at your earliest convince.

We do also hope that you will visit us another day so we can have you experience Canopy Reykjavík in that manner that we
want all of our guests to experience it with, quality service and good night sleep.

Look forward to your reply in an email.
All the best from Reykjavík,
Sincerely yours,
Þórður Halldórsson
Lead Welcome Enthusiast.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 20, 2024

The best thing about this hotel is the location. It is an easy walk to everything in Reykjavik. The rainbow road is a block away and there is a parking garage across the street. There are many great restaurants and little stores all within very close proximity.
This Hilton has everything you'd expect from the brand - clean rooms, nice furniture, comfortable beds and good water pressure. In addition, it's also really cool and unique! There are several buildings connected with a courtyard area, and it all fits right into the Reykjavik vibe. We will definitely stay here again when we return to Iceland!

Date of stay: October 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 4grlsmom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Þórður H, Owner at Canopy by Hilton Reykjavik City Centre, responded to this reviewResponded October 22, 2024

Dear 4grlsmom,

Thank you for this detailed and amazing review!

We are so happy to hear that you enjoyed the location and the hotel in general.

We look forward to welcoming you to Canopy by Hilton Reykjavík City Centre in the future!

All the best,
Þórður
Lead Welcome Enthusiast.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 6, 2024 via mobile

We stayed here for a few nights pre-cruise back in May. Great location, nice hotel, and helpful front desk staff. It’s easy to get a taxi from the hotel and just a short walk to the bus stop for buses and tours. We walked all around Reykjavik and had a great time. The room was small but clean. It was next to the street so there was occasional street noise but we still slept good. There is a little cafe there but we mostly went out and about for coffee and meals. Would stay here again.

Date of stay: May 2024
Trip type: Traveled as a couple
Thank amers79pa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Þórður H, Owner at Canopy by Hilton Reykjavik City Centre, responded to this reviewResponded October 10, 2024

Dear amers79pa,

Thank you for taking your time to give us this amazing review!
We are glad to hear that you enjoyed your stay and we hope to welcome you back at Canopy Reykjavík in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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