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Reviewed 3 April 2021 via mobile

This hotel is excellent is located in the middle of the city and have excellent restaurant. Breakfast is one of the best in Finland, if not best. Even in COVID-19 circumstances. There is also A sauna and gym. Rooms are very nice. Totally excellent.

Date of stay: March 2021
Trip type: Traveled with family
Thank j_takatalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Gröhn, Asiakaspalvelu at Arctic Light Hotel, responded to this reviewResponded 6 April 2021

Dear j_takatalo,

Thank you for writing us this review.

We are glad to hear, that your visit was succesfull and that you found our breakfast one of the best in Finland. We are truly thankful for your kind words.

Hope to see you again in Rovaniemi!

Kindest regards,

Maria
Guest relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 December 2020

We been travelling alot and we have been spending time in many different hotels. This one was a happy surprise. Breakfast was best in years! Value is great, try this, you wont be dissapointed. Staff 5/5, Rooms 5/5, Atmosphere 5/5.

Date of stay: December 2020
    • Sleep Quality
    • Rooms
    • Service
Thank ArtoS113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Gröhn, Asiakaspalvelu at Arctic Light Hotel, responded to this reviewResponded 6 January 2021

Dear ArtoS113,

Thank you for writing us this kind review.

We are happy to hear that you truly enjoyed during your visit and found our breakfast best in years. I will definitely forward your kind words to our staff also.

Warm welcome to stay with us again!

Kindest regards,

Maria
Guest relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 December 2020 via mobile

This hotel is excellent is located in the middle of the city and have excellent restaurant. Breakfast is one of the best in Finland, if not best. There is also A sauna and gym. Room are very nice. Totally excellent.

Date of stay: December 2020
Trip type: Traveled with family
2  Thank j_takatalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Gröhn, Asiakaspalvelu at Arctic Light Hotel, responded to this reviewResponded 12 December 2020

Dear j_takatalo,

Thank you for writing us this review.

We are happy to hear that you truly enjoyed your stay with us and liked our facilities.
We are also honored that you found our breakfast to be one of the best in Finland, thank you. I will definitely forward your message to our team.

Warm welcome again to stay with us!

Kindest regards,

Maria
Guest relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 October 2020

Staff was polite, food was very tasty with excellent wine. Room was beautiful and comfort, but there was mould in bathroom, Smell was biting and identifiable. And they did not even be sorry. A little bit too much traffic noise.

Date of stay: October 2020
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
Thank Kristiinaontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miko Gröhn, General Manager at Arctic Light Hotel, responded to this reviewResponded 26 October 2020

Dear Kristiina,
Thank you for your review and for staying as our guest.

I wish to apologize for the smell issue at your bathroom. We have investigated and identified the source of it with our housekeeping and maintenance team, the room is now clean and smell free for future guests. I wish to assure you that we take great pride and care of our property and our hotel does not have mold in it. Once again I apologize that we didn’t reach our standards when preparing your room.

I am pleased to hear you were satisfied with our staff as well as food and beverage offerings.

We hope that despite the issue with your room we can still be worthy of your trust and we have a change to welcome you as our guest again in the future.

With kind regards,
Miko G
General Manager

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Reviewed 7 October 2020 via mobile

My partner and I stayed here for a last minute weekend away and it's safe to say that we will definitely be back soon.
We had booked the polar room and the facilities were superb. Very clean, the sauna was a nice touch, plus the bed was super comfy.
Staff at reception were also wonderful and very welcoming.

Date of stay: October 2020
Trip type: Traveled as a couple
2  Thank LeFuzzyOtter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria Gröhn, Asiakaspalvelu at Arctic Light Hotel, responded to this reviewResponded 10 October 2020

Dear LeFuzzyOtter,

Thank you for writing us this kind review.

We are happy to hear that you truly enjoyed your stay with us and that you enjoyed our rooms and facilities.
I will surely forward your kind words to our staff also.

Hope to see you soon in Rovaniemi!

Kindest regards,

Maria
Guest relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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