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All reviews central station overlooking the square excellent location fine hotel comfortable beds lilla torg nice room copenhagen history century
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1 - 6 of 861 reviews
Reviewed 4 weeks ago

- Not worth the price
- Hot rooms, no thermostat
- Shower drain clogged
- RAT in the elevator and lobby
- Lazy staff

Our room was inexplicably and unreasonably hot, despite the weather outside being a pleasant 10-20 degrees Celsius and rainy. We were unable to take a cold shower, too, since the shower drain was clogged. After five minutes in the shower, I had to get out to stop the water from running under the bathroom door onto the carpet. To top it off, we had a rat. A rat.

Finally, the staff didn't inform us about our stay upon arrival. We had to come back down and ask specific questions to learn when breakfast was, when the gym was open etc. They didn't bother to tell us anything more than our room number.

Date of stay: August 2021
    • Value
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Review collected in partnership with ScandicHotels.com
Thank jeswalls3
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Scandic Kramer, Other at Scandic Kramer, responded to this reviewResponded 4 weeks ago

Dear Jeswalls3,

Thank you for your feedback, we are sad to hear that your stay was unsatisfactory. We will pass your review to our administration to improve the quality of the accommodation.
Kind regards,
Davide - Team Kramer

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Reviewed 4 weeks ago

Nice room, with a view over the square, kinda a club class with dark wood and details, the room was in pretty good nick, but theres not a lot of luxury in many Swedish hotel rooms, thin towels, no bath-gown, no mini bar.
with the window open it was very noisy garbage collection, street sweeping, close proximity to late night entertainment 3am,

Room tip: front rooms are noisy with an open window
Date of stay: August 2021
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Thank nepokitchen
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Scandic Kramer, Other at Scandic Kramer, responded to this reviewResponded 4 weeks ago

Dear Nepokitchen,

Thank you for your feedback and for your nice words. We will take the issues that you named forward to our administration.
Looking forward to see you in the future again.

Kind regards,
Davide - Team Kramer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 14 August 2021

Date of stay: August 2021
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Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Scandic Kramer, Other at Scandic Kramer, responded to this reviewResponded 4 weeks ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 August 2021

Date of stay: August 2021
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Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Scandic Kramer, Other at Scandic Kramer, responded to this reviewResponded 14 August 2021

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 29 July 2021

Date of stay: July 2021
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Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Scandic Kramer, Other at Scandic Kramer, responded to this reviewResponded 31 July 2021

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