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The Excelsior
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Reviews (771)
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All reviewsespresso machinesmall luxuryrooftop breakfastgreat boutiquecomplimentary bottle of wineevery eveningthe heart of the cityjunior suiteperfect locationtop floorroof terracearistotelous squarerestaurants and cafesexcellent hotelsmall hotelbeautiful cityrooms are spacious
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2 - 7 of 771 reviews
Reviewed 2 weeks ago via mobile

We was there for some days. The service was great. Our staff was dimitrios. He help us a lot for parking near by the hotel, good ideas for restaurants and he was so friendly to bring our baggage into the room. 10 points. Next time we come back

Stayed: March 2018, traveled as a couple
Thank denisadam123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Konstantinos B, Υπεύθυνος Ρεσεψιόν at The Excelsior, responded to this reviewResponded 1 week ago

Dear Denisadam,

Thank you for sharing with us your experience at The Excelsior.

We are delighted to hear that you enjoyed your stay with us and we're looking forward to welcoming you back on your next visit to Thessaloniki.

Yours Sincerely,
Konstantinos Boulas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

The Excelsior is a great hotel and an ideal base for a few days in the city. We found the location perfect - a few minutes from the bars and restaurants of the old Ladadika district, the main shopping streets and the busy bars of the waterfront. There were a couple of excellent bars over the road too, well within staggering distance of the hotel!

We spent the Easter weekend in the city and were met by friendly, professional staff who carried our bags to our room for us. The hotel is in a lovely old building and our room was on the fourth floor, with views out of the back. This meant we didn't have much to look at from the small balcony but it was wonderfully quiet at night.

The room was a good size although the bathroom was a bit cramped. We had plenty of storage, a safe, TV, some complimentary drinks as well as the minibar and bath robes. The bed was super comfortable and we slept very well.

Wi-fi was free and there were discounts available for guests in local shops.

We were in the city when it was experiencing water supply issues and for one day we had no water. Bottles were provided for drinking but it was a bit of a problem for showering! Clearly this was not the fault of the hotel but I thought the communications about it could've been more proactive.

Breakfast was included in the price and this was served in the lovely rooftop restaurant. Staff were friendly and the choice at the buffet was good, including fruit and pastries. You can order eggs - fried, boiled and so on.

We enjoyed our stay very much and heartily recommend the hotel if you're visiting Thessaloniki any time soon.

  • Stayed: April 2018, traveled as a couple
    • Value
    • Location
    • Service
Thank F4monty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Konstantinos B, Υπεύθυνος Ρεσεψιόν at The Excelsior, responded to this reviewResponded 1 week ago

Dear F4monty,

Thank you for taking the time to share your experience on Tripadvisor following your stay at The Excelsior.

We are more than happy to know that you enjoyed your stay with us appreciating the city of Thessaloniki, our location, our rooms and our staff.

It will be our pleasure to welcome you back very soon.

Kind regards,
Boulas Konstantinos

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Reviewed 2 weeks ago

clean rooms with modern decoration and comfortable with big spaces /friendly and ready to assist you staff/in a key location at city center/Amazing breakfast with very good quality and variety of goods/variety of room facilities (hair drayer,wifi connection etc)!
It's always a pleasure staying at Exceslior Hotel!
Fills like home! :)

Room Tip: Summer period,I proposed the upper floor rooms in order to be more quite
Stayed: March 2018, traveled on business
Thank Irene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Konstantinos B, Υπεύθυνος Ρεσεψιόν at The Excelsior, responded to this reviewResponded 1 week ago

Dear Irene B,

Thank you for your positive feedback and your wonderful comments about The Excelsior.

We’ll be more than happy to welcome you back on your next visit to Thessaloniki.

Yours faithfully,
Konstantinos Boulas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

From the reopening of the renovation,it is our choice for our business trips to Thessaloniki.The location is so central,rooms are decorated fantastic.
Staff are so kind,proffeshionals,feels always like home.
Breakfast is perfectand the terrace is the highlight of the building.
Thank you Constantinos,Artemis,Dimitris and the rest of the fantastic team.
Everything was super as usually.

  • Stayed: March 2018, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank ANTONIS A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Konstantinos B, Υπεύθυνος Ρεσεψιόν at The Excelsior, responded to this reviewResponded 2 weeks ago

Dear Antonis A,

Thank you for taking the time to share your experience on Tripadvisor following your stay at The Excelsior.
We are more than happy to know that you enjoy your stay every time with us and it will be our pleasure to welcome you back very soon.

Kind regards,
Konstantinos Boulas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We stayed at the hotels for three days.
The location is excellent as the hotel is in the city center, next to bars/restaurants and shops. The sea front is just 2 mins walk.
The stuff was very kind and always willing to help with anything we needed.
Rooms are renovated and clean. Most importantly they are quiet even though the hotel is in the heart of the city center.
Breakfast was very good.
Overall, it has been a great and unique experience as we had the chance to stay in a well preserved building with modern facilities.

Stayed: March 2018
1  Thank Andreas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Konstantinos B, Υπεύθυνος Ρεσεψιόν at The Excelsior, responded to this reviewResponded 2 weeks ago

Dear Andreas L,

Thank you for choosing The Excelsior during your vacation and taking the time to share your kind review with us.
It’s been our pleasure to hear how much you enjoyed your stay with us and the city of Thessaloniki..

We look forward to welcome you back in the near future.

Yours faithfully,
Konstantinos Boulas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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