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All reviews sister hotel syntagma square great location hotel plaka within walking distance quiet street each morning adjoining rooms rooftop terrace central location rooms are small short walk greek yogurt excellent hotel restaurants and shops explore athens included breakfast
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Reviewed 5 February 2019 via mobile

We have just returned home from our stay. There are pros and cons to this hotel. Pros are excellent location, nice staff and good breakfast. The cons are very hard beds, old fashioned rooms, small bathroom that gets very wet when showering and the tv was very temperamental. If you are looking for cheap accommodation then it will do the job. Overall not a bad stay.

Date of stay: February 2019
Trip type: Traveled as a couple
Thank LynseyUK55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 24 January 2019 via mobile

Very nice experience, very good service
The rooms are very clean
The breakfast is very good
Beds are very comfortable,
Toilets are very clean
The staff are very helpful and friendly.❤️❤️
Thank you very much
Hope to come again

Date of stay: January 2019
Trip type: Traveled with family
1  Thank 671remae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorinaStathopoulou, General Manager at Hermes Hotel, responded to this reviewResponded 29 January 2019

Dear 671remae,
We really like to ensure that our guests are comfortable and are able to benefit from a relaxing break with us and so I was delighted to read that your family enjoyed their stay with us.
Thank you once again for your feedback.
We look forward to your next visit.
Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 13 January 2019

My sister, niece, nephew, and I recently spent one night at this hotel after our flight to Athens. While the hotel is not what a lot of Americans are used to, it was a very traditional European style hotel. Although the room was small, the room was clean and comfortable. The following morning, we were leaving too early to avail ourselves of the breakfast provided, so the dining room staff opened early, granted with a somewhat limited menu, so that we could eat prior to leaving. The location of the hotel was superb. A block away from a myriad of restaurants and shops, and just a short walk away from the beautifully decorated Syntagma Square. Would definitely stay again if I ever made it back to Athens.

Date of stay: December 2018
1  Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorinaStathopoulou, General Manager at Hermes Hotel, responded to this reviewResponded 16 January 2019

Dear Richard M,
As we are constantly trying to provide the best in accommodation and service, we were very happy to hear that all your family enjoyed their stay with us. Our policy is to make sure that all of our clients will have breakfast, so we offer a continental one even during early hours.
I am glad that you were satisfied with the service you received from our staff, and the location of the hotel.
Hope to see you again.
Best regards

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Reviewed 9 January 2019

Located in the centre of Athens (Ermou area) and for us that we want to walk to Kolonaki-Plaka-Psiri-Thisio-Monastiraki was a good option.
Positive points except the location are the people working in the Hotel. They are always willing to help you for any matter and they have professional behaviour in all aspects.
Breakfast is also good and can satisfy all members of a family with different taste even if it served in a small area. Coffee, tea, biscuits & water are served Free till 20:00!
Negative point but important point is the room size. From the time we were three in the room there was no space for extra bed thus a third bed was considered the sofa thus no place to sit or move in the room.

Date of stay: January 2019
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
5  Thank 20Andreas12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorinaStathopoulou, General Manager at Hermes Hotel, responded to this reviewResponded 31 January 2019

Dear 20Andreas12,
I am delighted that you had a great experience at the hotel. It is really a great location as you can walk out of the front door and have the whole of central Athens at your disposal.
I am glad that you were satisfied with the service you received from our staff, as well as our breakfast.
It is unfortunate that you haven't asked at the front desk and given us the chance to show you a bigger room if you found it inconvenient.
Should your travels bring you back to Athens please do not hesitate contacting us directly in order to make sure to match all your expectations.
Best regards


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Reviewed 4 January 2019

I don't have any word to describe the beauty of this place, the staff makes it an exceptional hotel where to stay.
We were a group of 6 people and our feeling was like we were at home.
The staff is speaking also Italian so they really helped us to make our stay unforgattable.
They were able to find for us a guide, in our language, for visiting the Museum and Acropolis in Christmas time, this is priceless and we had a terrific experience in Athens.
The hotel is right in the old town, it seems you are walking the past, in the history, you are able to see the Acropolis from several points of the streets.
They have also another hotel near by 'Plaka hotel' were you can have a drink there with an amazing view on the Acropolis.
I highly recommend this hotel for your holiday and you will not be disappointed!
A special thanks to Oana and... (I don't remember the name unfortunately but she is blond too..)!
Grazie mille e a presto!

Date of stay: December 2018
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank Donatella B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorinaStathopoulou, General Manager at Hermes Hotel, responded to this reviewResponded 9 January 2019

Dear Donatella B,
Thank you for choosing our hotel during your recent visit to Athens. Guest satisfaction is our primary concern and we are pleased to know that our high standards of service and facilities enabled you to have an enjoyable and memorable stay.
Thank you for your warm comments about our staff. I will ensure that your kind words are passed onto them and that their service is duly recognized.
I do hope that we will have the opportunity of welcoming you back to the hotel.
We wish you a Happy New Year,

Kind regards,

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