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All reviews great hotel junior suite avenida da boavista five star hotel business area city centre taxi ride tour buses tourist area taxi rank buffet style enjoyable stay stayed here for nights room was large reception staff hotel restaurant hop on hop
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Reviewed 11 March 2017

Was back at this hotel after a previous stay a few years ago when it was known as the tiara park. The rooms and other common areas of the hotel have not,changed since it was taken over by crowne plaza, the service and the personnel are still outstanding.

I was upgraded to a room on the last and highest floor with panoramic views over Porto. The bed was very comfortable with a large desk and high speed wifi. An espresso and tea machine was a nice and welcome touch. As a member of the loyalty programme I was given complementary fruits and a kit of aromatherapy. All the staff and notably the concierge were friendly and helpful.

I would not hesitate to stay again in this hotel.

  • Stayed: February 2017, traveled on business
    • Location
    • Rooms
    • Service
Thank Sophie77Brussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaPorto, Rooms Division Manager at Crowne Plaza Porto, responded to this reviewResponded 13 March 2017

Dear Valued Guest,

Thank you very much for sharing your opinion about your stay at the Crowne Plaza Porto. It has been a pleasure for us to learn that during your visit, the hotel has met your expectations and that you appreciated the service and our team's attention.
We sincerely hope to welcome you back in the very near future.

With kind regards,

Raquel Queiroz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 March 2017

What a great hotel, and what a fantastic experience. We were treated like royalty from the minute we arrived. Pulled up at the front of the hotel and our luggage disappeared inside, our car was parked for us as we checked in and our junior suite was the largest unit on the floor, quiet, clean and exactly what we were looking for.

The staff went out of their way to look after us. Every morning our son was spoilt rotten by the team as they fawned over him at the breakfast table. My wife celebrated her birthday while we were in Porto (reason for the trip) and the hotel manager delivered a bottle of sparkling wine and a birthday cake to the room (totally unprompted).

I cannot recommend this hotel enough. It's primarily a business hotel, but it's clean, the service is impeccable, the staff were completely professional and it is was perfectly located for us to get to the old town, the beach, the airport (15 minutes) and anywhere else we wanted to be.

Room Tip: Rooms at the front of the hotel might be noisier during the day, but the entire area is totally silent at night.
  • Stayed: February 2017, traveled with family
    • Value
    • Rooms
    • Service
3  Thank craigpask
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaPorto, Rooms Division Manager at Crowne Plaza Porto, responded to this reviewResponded 3 March 2017

Dear Valued Guest,

Thank you very much for selecting Crowne Plaza for your recent trip to Porto and for taking the time to share your wonderful comments.
It is great to know you experienced such a fantastic stay particularly on this special occasion of your wife's birthday. Your kind words towards our team members are truly appreciated and valued.
Thank you for recommending our hotel to other travellers, and we will be looking forward to welcoming you again next time in Porto.

Kind regards,

Raquel Queiroz

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Reviewed 22 February 2017 via mobile

Had a great stay , great staff food was good price was excellent , highly recommended , look forward to using Crowne Plaza hotels again .
It said 5 star and five star it was, it was under going a refurb which was stated from the booking stage but it was handled in a way not to disrupt your stay .

Stayed: February 2017, traveled on business
1  Thank mjkscfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaPorto, Rooms Division Manager at Crowne Plaza Porto, responded to this reviewResponded 27 February 2017

Dear Vlaued Guest,

Thank you very much for choosing our hotel for your trip to Porto and for your comments in respect to your stay.
It is wonderful to read your feed-back and find you had a great experience at our hotel, and that you appreciated both our staff members attention and que quality of the food. We are pleased to know our improvement works did not impact your stay and look forward to welcome you again.

Kind regards,

Raquel Queiroz

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Reviewed 17 February 2017 via mobile

We took a four day break to Porto to celebrate our birthday which is on the same day and happens to be Valentines Day. This did not get passed the staff who provided us with bubbly and cake when we got back to our room after a lovely valentines dinner. The hotel is very relaxed, the staff are friendly professional and helpful. Enjoyed a lovely massage and facial in their wellness room. Highly recommended.

Stayed: February 2017, traveled as a couple
1  Thank orla T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaPorto, Rooms Division Manager at Crowne Plaza Porto, responded to this reviewResponded 21 February 2017

Dear Valued Guest,

Thank you very much for sharing your wonderful comments about your recent stay with us.
It has been a pleasure for us to learn that you enjoyed an excelent stay.
Thank you very much for your comments and we look forward to welcoming you again in the near future.

Kind regards,

Raquel Queiroz

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Reviewed 7 February 2017

Staff in his hotel is amazing, very respectful, helpful and polite. The room was outstanding, we were upgraded because I was there on my birthday. That night the hotel sent us a lovely piece of cake and an excellent champagne!
Breakfast was everything one can ask for, staff again, very attentive and eager to help.
Location is good, for 4 to 5 euro we took Ubers into town, but you also have a metro stop quite close.
If you want a stylish stay, do not hesitate, this hotel will deliver.

  • Stayed: February 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Helenfe77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaPorto, Rooms Division Manager at Crowne Plaza Porto, responded to this reviewResponded 8 February 2017

Dear Valued Guest,

Thank you so much for your recent visit and for taking the time to share your wonderful feed-back about your stay.
It is very rewarding to read your review and find you experienced such a wonderful stay in our hotel, particularly on this special occasion.
A positive guest experience is something our staff takes great pride in, so we appreciate your comments.
Thank you very much for your recommendation and we look forward to welcoming you again next time in Porto.

Kind regards,

Raquel Queiroz

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