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Reviews (245)
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All reviewsrooftop poolhalf boardbreakfast buffetart hotelpublic car parkold townwe've stayedrooms are nicebeautiful hotelthe ground floorwithin easy walking distanceon foothistorical centerspajacuzzicastleparking
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Reviewed 4 April 2018 via mobile

Espaço acolhedor , refeição de excelência , quarto muito cômodo , aconselho vivamente , experiência a repetir!!!

Cozy space, excellent meal, very comfortable room, I strongly advise, experience to repeat !!!

Stayed: November 2017, traveled as a couple
Thank Dinis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 27 March 2018

This place was brilliant! I would come back here, no doubt!

Lets start with the decor: The hotel is so plush, its got a relaxing living room that spans part of the ground floor - so many comfortable sofas and armchairs and a gorgeous piano! The views overlook the water feature which is really very cool.

The Restaurant and the food: The breakfast whilst limited, is delicious and extremely well made. Im a vegetarian and I found it filling. For the meat eaters there are eggs and bacon. The evening meal was again delicious! I had the vege lasagne and some fries - very filling and so reasonably priced. The decor is brilliant and very comfortable.

Staff: Friendly, professional, funny, helpful, interesting - there are too many amazing staff members to mention by name - they were all brilliant! Helped my sister with restaurants, directions, taxis, first aid issues and all done with a smile and a joke.

The Room: Spacious, comfortable, great pillow menu! The bathroom is large too with a very powerful shower.

The location of the hotel is excellent - short walks to a number of different squares and the shopping centre, the Castle (probably the longest walk at about 20 minutes). So many shops nearby and some cool restaurants (Luzzo Pizzeria is excellent)!

Guimaraes provided the relaxing break that I needed and the hotel was a massive part of it. I am so glad I booked this place! Would definitely go back!

  • Stayed: March 2018, traveled with family
    • Value
    • Cleanliness
    • Service
Thank Isher K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 16 March 2018 via mobile

A really stunning modern hotel with superb style and great atmosphere. The rooms were spacious for a European hotel and quiet. Staff were delightful and the restaurant was perfect. An ideal hotel for business travel or holiday.

Stayed: March 2018, traveled on business
Thank Domenique N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 26 February 2018 via mobile

We enjoyed staying at the hotel. The staff was very friendly, the breakfast very good, the room was nice and the spa was ok. The bar was a bit pricey. The location was very good, you can go on foot to the relevant places. You have a park outside of the hotel not so expensive.

Stayed: February 2018, traveled as a couple
Thank Joaquim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 26 February 2018

A top location to visit the city. Staff is very friendly and helpful, ensuring a very good experience throughout your stay. The bed is very confortable and the rooms are spacious and very nicely decorated. The gym and SPA are interesting and functional.
Overall, a very good experience.

  • Stayed: February 2018, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank FSAroso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantaLuziaArtHotel, Guest Experience Manager at Santa Luzia Arthotel, responded to this reviewResponded 30 March 2018

Dear Mr. Aroso

Thank you so much for your kind evaluation about Santa Luzia ArtHotel.

It's really rewarding when a Guest recognizes our work and care and leaves us a comment. It will be shared with our Team because it will be a motivation to continue our efforts to make Santa Luzia ArtHotel a reference Hotel.

It was a pleasure to welcome you at Santa Luzia ArtHotel and we hope to have the pleasure of welcoming you again soon.

Sincerely,

Beatriz Araújo /Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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