A delightful little hotel in the heart of the Old Town and along the most amazing street of 'painted doors'. The Reception staff had all the information you required and were just lovely. I would like to thank them for all their help and advice. The rooms were spacious and clean. The public areas for reading etc. were very well furnished and charming and there was a bookcase for guests to use. The breakfast was fresh and plentiful. We thoroughly enjoyed our stay and would not hesitate to recommend it. The seafront, bus stations and cable car were minutes away and the bus service was excellent. Plenty of restaurants on the actual street to choose from and the food was very good. There was even a bakery attached to the hotel for the occasional pastel de nata treat. Loved the novelty of the painted doors and think I took photographs of every one. The gardens were a delight to visit and a must was the basket ride.

We had a room at the back of the hotel, slightly noisy because of bakery next door working during the night. The room and hotel was very clean, the staff were very friendly and helpful, breakfast every day was repetitive, rolls, cold meat ,cheese, fruit and yoghurts. There being a fantastic bakery next door we were very disappointed not to be offered a selection of pastries and bread for toasting. The location being in the old town was fantastic for restaurants and the cable car and not too far from the harbour. Also it would be nice if they could arrange for a safe in each room.

As a family, we were given the apartment opposite the hotel. It was superbly decorated to a high standard. The staff are very friendly and helpful. Breakfast choice is good with breads and pastries from the famous bakery next door. Can be a little noisy at night but then you have to remember that you are in the heart of the old town