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Seanos1
Taunton, United Kingdom

2nd visit - still amazing

5.0 of 5 bubblesReviewed Aug 7, 2024
We had a great stay last year and booked for this year almost as soon as we got back. This isn't something we normally do and our expectations were obviously high as we were so happy last year. I'm pleased to say that this year's trip was equally as good! There are obviously a number of very good hotels in Funchal to choose from. You will not be disappointed if you choose this one. The rooms are spacious (we had a Superior Double), spotlessly clean and housekeeping is excellent. Fresh fruit in your room on arrival and bottled water every day. We were welcomed back as if we were old friends and given a complimentary drink at the pool bar as we arrived before check in. A nice touch was a bottle of bubbly in our room as returning guests. The breakfasts are excellent, the pool is great and the dinners in the restaurant are very good. What really sets apart this hotel though is it's wonderful staff. They are all so cheerful and helpful. They really do go out of their way to make your stay fantastic.
Date of stay: July 2024
Trip type: Traveled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Reviews (2,696)
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All reviews galapagos tortoise premier suite resident tortoise beautiful botanical gardens beautiful hotel five courses courtesy bus pool area nothing is too much trouble steep walk small hotel a la carte menu shuttle service special hotel half board without exception exceptional hotel
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27 - 32 of 2,696 reviews
Reviewed August 3, 2024 via mobile

A little paradise on this planet. Wonderful hotel, staff is very friendly and helping with everything related to our amazing holidays on this beautiful island. We stayed in the Presidential Suite for two weeks and enjoyed the hotel and the view across the gardens and the ocean a lot. The pool is very nice and relaxing. Highly recommendable!

Date of stay: August 2024
Trip type: Traveled as a couple
Thank OliFucMuc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 1, 2024

One of the best hotels we've stayed at so far! The staff is amazing and super helpful, the hotel room was always clean, and the view from the balcony is amazing. The food, drinks, decor, garden, location... everything was a dream! We can highly recommend staying at Quinta Jardins do Lago!

Date of stay: July 2024
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Zoe Q
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 28, 2024

Such a friendly hotel, nothing is too much trouble for the staff in making sure you enjoy your stay. Wonderful food, beautiful gardens. Very useful courtesy bus to take you into the town. Plus chocolate left on your bed every evening, what more could you want?

Date of stay: July 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank christinedavis2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 24, 2024 via mobile

The experence in this hotel is extraordinary in every sense of the word.
The personel is very friendly and helpful.
The rooms are spacious, and have a beautiful terrace from where one can enjoy the beautiful big garden.
The rooms are very well cleaned very day.
Special treatment with chocolates every night before sleeping.
A fine restaurant, with a daily menu or a la cart, open every day.
A very nice bar with a big variety of cocktails and drinks, in the beautiful garden.
Super breakfast with the most tasteful dishes, and served with love and respect.
In the botanic garden there is a jacuzzi and big pool where you can relax after a levada walk.
Whatever the problem, you are being helped by everyone of the staff with a smile.
We have visited a lot of hotels, but this one is the very best we had so far.
We are coming back, that is sure!
Thanks to staff, you made our holidays rememberable.

Room tip: Parking available at the hotel and shuttle service every half hour to the promenade of funchal
Date of stay: July 2024
Trip type: Traveled as a couple
Thank anns94
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 21, 2024 via mobile

Probably one of the best hotels you could stay in Madeira. The staff are so friendly and the hotel & gardens are amazing. We were made to feel special. The reception staff, restaurant, barman, housekeepers were all delightful. The gardens are peaceful and simply beautiful - the gardeners could win a medal at the Chelsea Flower Show! We have already decided to return.

Room tip: Shuttle bus has limited availability but taxis are available and costs about 6 euro to the town and back. Buses are great value.
Date of stay: July 2024
Trip type: Traveled as a couple
Thank doris s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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