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Reviews (1,514)
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All reviewsgalapagos tortoisepremier suiteresident tortoisebeautiful hotelpool areabeautiful botanical gardenscourtesy buscourse menufive courseshalf boardsub tropical gardenscountry housea la carte menuextensive gardenssteep walksmall hotelnothing is too much trouble
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Reviewed 2 April 2018

We chose this hotel primarily for its location, amenities and for the extensive garden. We expected good accommodation, service and amenities and we experienced an exceptional and wonderful experience across the board. The gardens are immaculate and contain an immense range of plants. A perfect start to each day with breakfast in the garden followed by a walk around.

Our room was excellent and the look and feel of the whole hotel was friendly but with great service and attention to detail. All the staff maintain the 5 star standard of the hotel.

Room Tip: All rooms have south view. Some traffic noise from upper rooms
  • Stayed: March 2018, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Ann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 31 March 2018 via mobile

Had a very relaxing and enjoyable stay here with my wife covering our 40th anniversary. The gardens are truly beautiful and the service outstanding.. friendy, efficient and welcoming without being intrusive. Restaurant provides a good range of high quality meals but it's all fine dining so don't expect burgers and fries. Breakfast al fresco was always a great pleasure but for the brits reading this have to say it's a continental style buffet with beautiful fresh fruit selection but the eggs are cooked to order.. no full English..
Also be aware the hotel is not in a mainstream tourist area which makes it even more relaxing but you can't easily stroll out to nearby restaurants

However taxi downtown is only about 6€ or so each way and hotel will get you one in 5 mins so it really is not an issue .
Good clean rooms, reasonable prices for drinks and cocktails and a very and a very attractive pool area ..

Overall wonderful!

Stayed: March 2018, traveled as a couple
4  Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 28 March 2018 via mobile

We visited Madeira for a break from the UK weather and picked the hotel after reading the reviews.I have to say everything about the hotel is wonderful it's in a quiet spot with beautiful botanical gardens excellent good size rooms but the main thing that made it special was the wonderful staff without exception they were all amazing friendly helpful and nothing was too much trouble even Colombo the tortoise was friendly and loved a tickle.Its outside the main tourist area and up a steep incline but a courtesy bus is available. We also are in the restaurant a couple of times as and the food was delicious and well presented definitely fine dining the only other I would say is I wouldn't recommend the hotel for children but as a couple we had a wonderful week

Stayed: March 2018, traveled as a couple
3  Thank dennis383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 27 March 2018

Exceptional! There cannot be given a better qualification!
First of all there is the location: a very beatiful green oasis in Funchal, situated on walking distance from the city center .
Here the marvellous subtropical garden with its very rare plants and trees is forming the lovely surroundings of the magnificent ´ quinta´ , one of the oldest preserved in Madeira .
This manor from the middle of the 18 th century with also a large vegetable garden forms an excellent exemple of meticulous conservation of historical heritage .Not at least is this the result of all the good cares of the very well skilled hotel- management - staff and its very kind and hard working team .
An important point of interest is also the exquisite cuisine, Madeirian - European and based on first quality fruits , vegetables , fish and meat.
To conclude : this little Paradise where beaty meets culture , symbolised by Colombo , the sympathic 59 years old Galapagian turtle , is the best garantee for unforgettable marvellous holidays .For the coming years we really hope to come back several times !

Francine de Nave , - Frans Van Wijnsberghe

  • Stayed: March 2018, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
5  Thank francinedenave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 24 March 2018

We have stayed in many hotels around the world. Those in Asia pride themselves on service standards. The Quinta Jardins do Lago can hold it's head up high as surpassing any of those standards and is truly a world class hotel. The staff are outstandingly professional, friendly and attentive. It was a wonderful experience on a beautiful island. I cannot offer anything but the very highest recommendation for all and everything concerning this hotel with glorious gardens and a giant Galapagos tortoise named Colombo.

Room Tip: All rooms have wonderful garden rooms. We stayed in a junior suite, excellent
  • Stayed: March 2018, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank 452himagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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