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JEM1055
Kingston-upon-Hull, United Kingdom

Great hotel with lovely staff and facilities

5.0 of 5 bubblesReviewed Jul 23, 2024
Just got back from this lovely family run hotel. Always made to feel welcome and the staff are friendly and helpful. The rooms are nice and clean with a balcony which has a lovely view. Great pool and gardens. The breakfasts are delicious with plenty to choice and can be enjoyed on the veranda. Would highly recommend it.
Date of stay: July 2024
Room Tip: The hotel is situated in the Old Town in Funchal. Great for visiting local restaurants and bars.
Trip type: Traveled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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All reviews old town welcome drink cable car fresh fruit salad a small family run hotel small and friendly hotel watch the cruise ships a couple of minutes walk sea front hotel is spotlessly clean perfect hotel great holiday central funchal madeira luisa flowers bathrobes
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2 - 7 of 651 reviews
Reviewed July 8, 2024

Just had a fantastic stay at this hotel staying in rm 103. Check in was smooth. The staff are absolutely amazing. It's a long time since we stayed in a hotel where the staff provide the personal touch like this. They are so friendly and welcoming. The breakfast is really nice with hot and cold options. Bar snacks round the pool were tasty and reasonably priced.
The hotel is clean and comfortable. We had a pool/sea/garden view which was amazing.
The pool area and gardens are really pretty. There is a path of flowers and grape vines leading directly into the Old Town area with all the bars and restaurants. The hotel is like a little oasis, quiet and pretty.
We will 100% return. We love Funchal. It's a walkable, safe city.
Thank you so much to Katarina, Cecilia, Luisa and all the staff for a happy, relaxing and memorable stay.

Date of stay: July 2024
  • Trip type: Traveled as a couple
    • Value
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    • Cleanliness
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1  Thank Lee C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 7, 2024 via mobile

What a goldmine of a hotel. Staff lovely , location perfect and breakfast amazing (only thing missing was a kettle in the room ) and just a 1 minute walk to the old town. Would highly recommend the West tour . Would not normally go back to the same place twice but would do on this occasion

Room tip: Definitely do the west tour trip and the toboggan run down the mountain.. and keep a few 50 cent coins on you for the toilets !
Date of stay: July 2024
Trip type: Traveled as a couple
Thank Pgbleeds
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 13, 2024

What a wonderful find. Lovely small, friendly hotel in an ideal location close to ‘old town’ Funchal and sea front. The staff go out of their way to make you feel at home and nothing is too much trouble. Our room on the third floor had views out over the ocean and was well presented and comfortable. The breakfast was excellent with a bowl of freshly cut fruit to die for. The small garden and pool provided a relaxing area to enjoy and the hidden path directly to the old town was a real gem. We would return anytime.

Date of stay: May 2024
Trip type: Traveled as a couple
1  Thank Travel38111942032
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 29, 2024

Let me say 1st and foremost this is a family run hotel and you know it the moment you enter. The front desk staff went above & beyond (special mention to Cecilia & Louisa). No requests to big or small….they are on it! Breakfast/bar/restaurant servers were amazing. Thanks Sandip, Sunhil, Anil, & Keanu. Special thanks to Mr. Diaz & his family that we were privileged to meet! Forgive me if I’ve left off some names! Highly recommend! Best location in Funchal.

Date of stay: April 2024
  • Trip type: Traveled as a couple
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Thank Heabie2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 27, 2024

Stayed mid April 2024. Nice room with comfortable beds and lovely view. Well-tended grounds to admire while eating pleasant breakfasts and light lunches. In the Old Town close to excellent restaurants for dinner. The most notable feature of the hotel is the excellent and attentive staff for whom nothing is too much trouble. Particular thanks to Cecilia, Luisa and Carla whose welcome at reception set the tone for our whole stay. Look forward to our second visit.

Date of stay: April 2024
  • Trip type: Traveled as a couple
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    • Cleanliness
    • Service
Thank michaelgI6620XH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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