The hotel is slightly out of the centre but you can get free transport courtesy of the hotel. Met upon arrival by a very friendly reception team. We had booked a room on the 11th room but with 3 lifts getting up there wasn't a problem and well worth it. Clean and spacious with tremendous views across the bay completed a fabulous experience. We had booked breakfast only and the choice and quality of the food credited the 4 star grade. The hotel is spotlessly clean throughout and facilities excellent. Now to the best part, the staff, polite, friendly, supportive and attentive helped finish of a most enjoyable experience. We will definitely be back and won't be looking at any other hotel for our next trip to Funchal.

What an amazing hotel, beautifully positioned to maximise the stunning view of the sea. It is set on a hill so access to and from for the less able. Ignited be an issue. We had a room on the 8th floor with a small balcony which allowed full view of the beautiful sunrise each morning. The bed was comfortable with plenty of room and storage space in the wardrobes. Kettle and tea provided but no coffee or milk. Small fridge/mini bar for storing your own milk/wine etc. Daily maid service and everything kept beautifully clean. Large walk-in wet room/shower. The staff are so friendly and helpful from the glass of Madeira wine when we entered, right through to when we left. Organised the dolphin/whale watching trip on the eco catamaran (which is a must do trip) and phoned for taxis etc. Courtesy bus runs into Funchal and drops off at the CR7 museum near the port. Breakfast is brilliant - everything you could wish for and the opportunity to eat outside. We stayed B&B so didn’t sample the evening g meal. However, we did eat at the Sal Italian restaurant on site three times. We ate outside overlooking the pool and the sea beyond. Extensive menu and great food, beautifully presented by lovely staff. Highly recommend. The pool area is beautifully clean and no sunbed grabbing (maybe due to a polite notice saying unoccupied sunbeds would have the towels etc removed and put in reception for collection by the owners!) Loads of sunbeds available and most in the sun all day but parasols for every pair of beds which provided much needed shade. No music blasting out, a view to die for from every area, snacks from the poolside bar, what’s not to like? Overall a hotel to recommend and hopefully return to soon.

This hotel is just a short distance from the centre of funchal, but a 10 minute bus ride or a 40 minute walk gets you to the marina. When we arrived we received a warm welcome, all the reception staff were very helpful and friendly. The hotel like our room was spotlessly clean. Our room had a fantastic balcony with a wonderful sea view we spent many hours just sitting and watching the boats and swimmers. Breakfast was very good with a huge selection that should please everyone. The pool area although small was really nice and we always managed to get sun-beds, as the hotel has a policy of removing towels, if people “reserve” sun-beds and do not use them, which is a great policy. The pool bar was also excellent. Couple of small moans the sun-beds were extremely uncomfortable they could certainly do with being replaced, however there is so much to do on this wonderful island that you do not spend too much time on them. Second moan was the bar staff were selective in who they served, sometimes ignoring guest for some time, but frustrating. All in all a great hotel we will definitely be returning next year.