My wife and I stayed at the hotel from Monday 4th to Monday18 th Febuary. The staff were all friendly and most helpful. On arriving we were shown to room 414 on the top floor which had two small balconies (I had requested a room with a balcony) however it did not get mutch sun, so we were moved to room 415 great a lovely sunny room great views of Funchal. Overall I can say this hotel is in superb location. Thank you all at the hotel for making our stay with you so great.
This is our 7th time in Madeira and we decided we wanted to stay in the centre of Funchal. This hotel could not be better situated. We were concerned it would be basic as it only has a 3 star rating so we had booked a junior suite. What a surprise a good sized bedroom with more wardrobe and cupboard space than we could use plus a flat screen TV and a balcony, the lounge also had a flat screen TV and another balcony plus more storage space and a fridge. The beds were changed daily and towels as you wanted. The bathroom had a walk in shower and was one of the best we've had and again good shelf space for toiletries. The whole hotel was spotlessly clean. The breakfast was buffet style with both hot and cold food,. Even the teabags were good, I had Tetleys tea! The bonus was the roof top terrace with a bar and swimming pool. The view over Funchal was great but especially so at night. To sit outside at the end of January was brilliant. The staff were professional and friendly, especially the lady on reception. We hope to return to Hotel Madeira .
On arrival due to the amount booking into the hotel it took a little longer than usual once we were issued our key card we we’re told the room number and floor, we were a little disappointed that the room was basic no coffee making facilities but once we had spent our first night breakfast started at 07:30 we soon got into a routine, the food at the hotel was fabulous excellent salads our stay turned into a fantastic week, I could see why the hotel was so popular on the door step great restaurants to eat drink and be very happy we would definitely stay again a great island for our fourth stay here is too the next time.
Location brill A little noise at night but not a lot
Staff also brill especially Vanessa & the young man on the desk.
Hotel spotless Room had 2 balconies & was good size. It was cold & smelt a little musty on arrival but better when we put heat on. Lots of cupboard space. Bathroom good size & shower one of the best
Roof top cafe good & useful. Views from there are AMAZING
Wifi good
Not very impressed with some of breakfast items but found plenty that was OK
The pool looked very nice but not quite tempting enough to go in!
This centrally located hotel is perhaps unimpressive at 1st glance, and in my view lacks a wow factor. However, it does do all the important stuff very well, and that makes it a very good place to stay.
The staff were really friendly and helpful, making it a pleasure to engage with them.
The hotel was very clean, with room service doing an excellent job.
The large double bed, at least king size, was very comfortable, and the room quiet.
The shower had good pressure, and there was always hot water.
The decent flat screen tv offered a good range of channels in several languages, including news and films in English.
The WiFi was pretty good too.
The breakfast buffet had a good selection, including 3 hot items. To not pic, the coffee was mediocre. But overall, breakfast was a plentiful and pleasant affair.
Some minor downsides, the rooms felt a little small, and furniture a little tired.
But overall, I was impressed with this hotel, and would be happy to stay again.
