This is our third visit to the beautiful Casa Branca. Just returned from staying here for three weeks. Everything was perfect. All the staff were wonderful, there wasn't one that wasn't helpful or welcoming.
The housekeeper that looked after our room made sure that it was sparkling every day. it made a big difference walking into a well cleaned and cared for room, Thank you. TBH she was amazing and so were all the other staff as well. The room was cleaned and fresh towels replaced morning and evening.
We stayed in a garden room and we made the right choice for us. My partner doesn't like the sun or should I say the sun and him do not mix. This meant that I could go out in the sun on the lounger whilst he stayed on the terrace in the shade. Two loungers are allocated to each of the garden rooms.
The pools are well cared for with plenty of sun beds, parasols and pool towels provided. On a number of occasions we were the only ones using the pool facilities. Bar service is available at the pools.
The gardens are magnificent a pleasure to stroll around. A fitting testament to the gardeners.
We ate in for dinner on two occasions, food was delicious. Breakfasts are good and hot breakfast items are made to order.
We found the beds, pillows and bedding really good and slept really well.
We don't have one concern about the beautiful Casa Branca and therefore we have already booked for next year and cannot wait.
Thanks to all the staff for making our holiday perfect.

We came here for 10 nights to celebrate my husbands 60th and it couldn't have been more perfect!

We loved this hotel, what a wonderful, tranquil place in the centre of Funchal.

The gardens are a delight and a real haven for birds and butterflies, the gardeners do a wonderful job and you feel you can breathe in this hotel.

The hotel itself is delightful, with first class staff, and food and two delightful pools.

We dined half board every night in the Manor House, and what a treat it was. The food was amazing and some reasonably priced wines which is not often the case in such establishments.

Breakfast on the outside terrace is lovely, with a buffet of pretty much all you can think of, as well a cooked options, such as eggs benedict, omelette, pancakes etc.

They do a lovely assortment of lunch options too!

We opted for a premium room and so glad we did, room was huge, with a large bathroom and a daybed and chair on the balcony, if you can afford the splurge,then consider one of these.

Yes, in fairness the rooms are a tad dated, but that didn't detract for us as it was impeccably clean and we both said that should we visit Madeira again this would be our first choice of hotel, no question.

Also a big thank you to the staff for making our holiday so special and working so hard to make this hotel so unique 😊

I am not writing this for the hotel but for other travellers considering staying at Quinta da Casa Branca.

The hotel amidst large gardens is exceptional. It is just stone throw from the tourist area of Funchal. In this review I am only pointing out things that should not exist in a five star hotel or should be executed differently:

1. This is a small hotel and breakfast buffet is very limited for a 5-star place. Warm items are made-to-order. Breakfast restaurant is rather small and can get crammed
2. Rooms at the garden wing are on the small side and soon in need for a thorough renovation. There are water leakages in the corridor walls and in the ceilings.
3. Too few power sockets - non around the bed
4. Shower in the bathtub - very narrow and difficult to get in and out
5. Air conditioning is very loud at full speed. Just loud noice with no added effect.
6. Beds need replacing. The mattresses are wrapped with the cheapest available plastic covers (pee protectors). Also the polyester pillows and blankets are wrapped in this cling film making the bed extremely sweaty. Cherry on the top: bed linen are of polyester blend
7. Outdoor pools are fairly cold even-though heated
8. When the hotel is full one may not find a parking place

Some positive and exceptional features worth 5 stars:

1. The hidden library in the newest building at the back of the property
2. Also in the same building but in the basement: jacuzzi, sauna, steam room, gym and relax room

All other things (including the exceptionally well kept gardens) are fine and up the 3,5 - 4 star standard.