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GH-york
York, United Kingdom

Very clean and comfortable hotel

4.0 of 5 bubblesReviewed May 4, 2024
Very clean and comfortable hotel in a nice central location - just up the road from Santa Catarina park and only a short walk into town. Our only small niggle was that the kitchenette was too basic - fridge, kettle, microwave and that's pretty much it. Fine for drinks and cold snacks - but just a few more kitchen items would be needed to cook anything hot really. Other than that - we enjoyed our stay very much.
Date of stay: May 2024
Trip type: Traveled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (247)
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Traveler rating
177
45
18
5
2
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All reviews the main hotel bottle opener self catering studios offer south facing room small pool area main road small kitchen full size fridge old town bed sheets facilities including bars and restaurants sliding door cooking facilities a lovely stay ground floor
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4 - 9 of 247 reviews
Reviewed April 12, 2024

A FABULOUS week in a friendly perfect located hotel. Everything needed for a wonderful holiday in Madeira. 5 star views, location, swimming pools, housekeeping, service and peace and quiet when needed. Book a sea or pool view room if you are planning to relax at the hotel. Remember Madeira should be explored, the Island has so much to offer. If you plan to be out and about exploring the leading in room type will be fine, however for relaxing and special views with a peaceful atmosphere book sea view. Towels and pool towels all provided in the nice sized and comfortable rooms. The kitchen is very handy, improvise when you need to my husband made toast and scrambled egg in the frying pan 😋 we had fruit tea yogurts sandwiches and wine. No need to cook as so many amazing restaurants bars and even street food venue under the Savoy with all styles of reasonable food to eat in or take away. A deli opposite serves coffees and cakes. Helena and the team will take care of you but you have to let them know if you need anything. Overall a fabulous place to stay and enjoy Funchal, Obrigada

Room tip: Go to the most beautiful island in Europe. Enjoy the poncha, weather, people and food
Date of stay: April 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Maria M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 8, 2024

Now I’m here in this hotel and I must say that it is absolutely not a 5 star one.
First of all it needs a renovation.
Cleaning is good but a room has not such things of a 5* as: a cattle, a vanity set, body lotion and others toilet things. Empty mini bar. Water: they give you just a bottle per person in a day of check-in.
Breakfast: I would like to say about women who make omelets, they behave like as I came to their home and asked about an omelet. Absolutely inhospitable behavior.
Coffe is a very low quality. Some drinks like cappuccino and latte are made of instant coffee. Juices are from a pocket.
Generally breakfast is not bad, but requires higher quality of products.
Advantages: Nice park and the pools area. Beautiful view. Very good location.

Date of stay: March 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank Катерина К
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 2, 2024 via mobile

Nice little studio with just enough room for 3 people, kitchenette (fridge, microwave, plates etc), and a fine bathroom. Balcony with chairs and table.
Fantastic breakfast at the hotel 2 minutes away and access to pools etc at the hotel as well. Reception staff at the hotel kindly helped us recommending and calling a company organising levada walks (very nice levada walk, well organised, so good recommendation).
The location is optimal, walking distance from Funchal city centre with shops and sights, and at the same time right at the harbour front with fantastic views.
A special thanks to Helena at the reception at the studios for help, when a family member was sick.

Date of stay: February 2024
Trip type: Traveled with family
Thank vibekefravirum
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 29, 2024

We had 10 nights self catering at this hotel and we had a wonderful stay. Although the kitchen was basic we were able to cook lovely breakfasts & evening meals using wonderful local ingredients. Everything was very clean & we had daily maid service.
All the staff were very friendly & helpful. The location is perfect for strolling into Funchal & being able to use the facilities at the Pestano Casino Hotel was the icing on the cake. We were very lucky to get a room overlooking the pool & with a sea view. Madeira is beautiful & we will go again & definitely stay here again.
PS make sure to take a corkscrew for the excellent value bottles of local wine & if you intend to cook also a sharp knife lol

Room tip: Bring a corkscrew, teatowel & a sharp knife . Ask rep where best value supermarket is, local one is expensive but their bread is worth it.
Date of stay: February 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank 540imeldag
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 24, 2024

We had a great stay and all the staff were really friendly and helpful, especially Iolanda at reception.
It's an ideal location as the main part of Funchal is not to far away and there are lots of bars and restaurants to choose from.
The rooms were well equipped with everything you needed.

Date of stay: February 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank 936kristinar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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