Lovely stay, fantastic staff, the spa and gym facilities are excellent, the indoor pool is great, regrettably the weather was bad but the outside area and pool is amazing as are the balconies looking over them and breakfast was delightful - I would definitely come back. The only two areas for improvement for me would be the mattresses (could be a bit firmer) and the restaurant for dinner, it was good and the ingredients were all wonderful but the execution could be tightened up.

We can't recommend this hotel highly enough - great food and service, lovely gardens, spa and gym. We would definitely look forward to staying there again. It's probably even better in the summer as there are lovely, peaceful places to relax around the pool.

If you find yourself planning a trip to Lisbon, this is the "Palace" to stay in. The service was exceptional from the moment we walked through the door to the moment we left. The room we stayed in was huge, with a patio that was just a pleasure to sit and relax, dine and take pictures from. The grounds were so beautiful, we took walks just to take pictures... I cannot say enough - but I have to say we truly hated leaving! Three staff memebers truly stood out: Suzanne - what a pleasure to see her each morning over breakfast - she made us feel as if we were guests in her home! Jose' and Francisco in the bar/lounge were also outstanding and were so friendly while they gave us incredible service. This is a do not miss hotel!