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Reviewed 4 April 2018

The door handle at the bathroom and one hanger were broken. The bathroom door could not close properly. On the ceiling there was something like small holes or ink. The room in general look in bad shape. On the bright side, the mattress was really comfortable.

  • Stayed: March 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with TRYP Hotels
Thank IliasPngt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRYPFOM, Front Office Manager at TRYP by Wyndham Antwerp, responded to this reviewResponded 6 April 2018

Dear Ilias,

Thank you for your feedback.

It is nice to read that our mattress gave you a comfortable feeling. The defects that you specify will be discussed internally with our technical department.

Hopefully we may welcome you back in the near future and ensure beter conditions.


With kind regards,
Daisy Belo
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 12 March 2018

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with TRYP Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RDMTRYPANTWERP, Manager at TRYP by Wyndham Antwerp, responded to this reviewResponded 13 March 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 March 2018

everything was ok, except at 6h30 the big noise, like a fan or air co in the room and the hall of my floor. Cannot sleep correctly.

  • Stayed: February 2018, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with TRYP Hotels
Thank l0rtan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDMTRYPANTWERP, Manager at TRYP by Wyndham Antwerp, responded to this reviewResponded 7 March 2018

Dear guest,

Thank you for your stay at TRYP by Wyndham Antwerp.

We are sorry to hear about the disturbance during your stay. Whenever you experience any inconveniences please contact our 24-hours reception.

Kind regards,
Kelly Klaassen
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 27 February 2018

I enjoyed everything about the hotel (the bed was awesome) except I could hear my neighbour laugh at night and his TV when it was on

  • Stayed: February 2018, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with TRYP Hotels
Thank Nicolas J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDMTRYPANTWERP, Manager at TRYP by Wyndham Antwerp, responded to this reviewResponded 28 February 2018

Dear Nicolas,

Thank you for your stay at our hotel and sharing your feedback.

Whenever you experience noise from adjoining rooms, please contact our reception.

Kind regards,

Kelly Klaassen
Rooms Division Manager

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Reviewed 26 February 2018 via mobile

The Tryp Hotel in Antwerp just seems like it has seen better days, but now just needs a lot of maintenance.

The main lobby is ok, and other than the brown tones is somewhat pleasant.

Staff at the front desk were very nice and polite. The room cleaning staff were in the halls early each day of my 3 day stay, and were very loud, and repeatedly knocking on doors to see it the room was vacant and ready for cleaning. So it was not easy to sleep in.

The halls of this hotel, as noted in other reviews, are dark, paint on the walls is chipped and scratched, and the look is generally very shabby.

My room (#718) seemed to continue the snappy experience of the halls. The toilet seat was not attached to the toilet, an access panel under the sink in the bathroom would not shut, the towel hooks on the back of the bathroom door were falling off, the walls of the room were again all scratched and chipped, the curtains on the windows did not fully cover the window, the curtain rod was held up with duct tape to the ceiling, and the heating / cooling did not work so the room was very hot even though I turned off the unit.

In a lot of the other reviews for this hotel over the past year or so the response from management was that they were refurbishing the room and fixing deficiencies. I guess this is one room that was missed. And clearly the room attendants do not report issues, or if they do maintenance or management does not act to carry out repairs.

This is just not a good place to stay in Antwerp.

Stayed: February 2018, traveled with friends
Thank CDNEx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDMTRYPANTWERP, Manager at TRYP by Wyndham Antwerp, responded to this reviewResponded 28 February 2018

Dear,

Thank you for sharing your experiences after your stay at our hotel.

Obviously, you shouldn't have been disturbed by our Housekeeping. We will surely discuss your remark with the Housekeeping Manager. The issues in the room have been passed on to our Maintenance and are to be resolved right away.

Kind regards,
Kelly Klaassen
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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