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Reviewed 2 April 2018 via mobile

Firstly the staff , they are all very friendly and helpful. Special thanks to Stacey Beth for an entertaining check in. Look forward to seeing you in London one day Secondly the beds. Very comfy with the most amazing pillows. We had a high floor on street side and found it very quiet and I’m a light sleeper. The room was perfectly cleaned and had everything we needed. Location is great , we walked everywhere. Breakfast was good quality and very tasty , a very enjoyable freshly squeezed orange juice! Not something that you get these days. Drinks in both the room and help yourself bar were great. On our last day it wasn’t a problem to enjoy some drinks after check out time. I would recommend a late flight as we could leave our cases all day then ordered an Uber to the airport , no point staying an extra night if you have an early flight! If you like small hotels which have great staff, attention to detail and a fab location BOOK ! Ps thanks for the anniversary surprise

Stayed: April 2018, traveled as a couple
Thank jacquimarkEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, General Manager at Banks Mansion, responded to this reviewResponded 19 April 2018

Dear JaxquimarkEssex,

Thank you so much for this amazing review.

We truly appreciate your kind words about our staff.
It'sdefinitely a boost for us every time we hear positive reviews such as this.
We will be sure to let Stacey know that she made an impact during your stay.
I also see that you enjoyed our full service concept and I'm happy to hear that you enjoyed all the service at Banks Mansion.

We hope to welcome you back to the hotel soon!

Kind Regards,

Paul Buyser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 March 2018

The hotel is located in a very good place with near by tram station
The room and bath were very clean
TV screen very small and very little electrical sockets - problem when you need to charge all kinds of things
The staff is very polite and helping and the lobby is very hosting with 24/7 free snacks and drinks
liked it very much

Stayed: March 2018
Thank Ilan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, General Manager at Banks Mansion, responded to this reviewResponded 19 April 2018

Dear Ilan H,

Thank you very much for your review.
I'm glad that you found our location convenient.
Were you able to explore the area?
If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

Kind Regards,

Paul Buyser
General Manager

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Reviewed 25 March 2018

Took my adult granddaughter to Amsterdam for spring break from her studies in Italy and so happy I chose this lovely hotel. We walked everywhere from the hotel even to where we caught a cruise of the canals. The bed and pillows were super comfortable. We had complimentary mini bar and decanters of various liquors. The view over the canal especially at night was also lovely. The breakfast buffet was generous and had a chief to prepare omelets etc. My granddaughter has many allergies but was able to enjoy the fresh orange juice fruit and cheeses. We both would definitely stay here again.

Stayed: March 2018, traveled with family
2  Thank opelikatravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, General Manager at Banks Mansion, responded to this reviewResponded 19 April 2018

Dear Opelikatravels,

Thank you so much for this lovely review.
I'm happy to hear that your daughter could also enjoy things of the breakfast.
We are always happy to help with allergies.
I hope to see you again at Banks Mansion!

Kind Regards,

Paul Buyser
General Manager

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Reviewed 20 March 2018 via mobile

My husband and I spent the weekend at Banks Mansion to celebrate our wedding anniversary. It surpassed our expectations! The staff were so friendly and helpful, nothing was too much trouble. The room was lovely, with everything you need and more. The bed was super comfy with a great choice of pillows. The hotel is well situated for exploring the city on foot or by tram. The icing on the cake was the free bar & comfortable lounge area where we spent time reading, chatting and enjoying the complimentary cheese table each evening from 5pm. We certainly hope to stay there again when we visit Amsterdam.

Stayed: March 2018, traveled as a couple
2  Thank cln2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, General Manager at Banks Mansion, responded to this reviewResponded 21 March 2018

Dear Cln2017,

Happy wedding anniversary to you and your husband/wife!!
I am so delighted that you chose to celebrate such a special occasion with us.
We hope to have you back in the near future and take part in more of your life's celebrations and milestones.

Warm Regards,

Paul Buyser
General Manager

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Reviewed 18 March 2018

back to this hotel for the third time. very comfortable beds, excellent breakfast. free bar, and good coffee. very good location so you don't need to use tram at all. very easy to get to and from the airport

  • Stayed: March 2018, traveled solo
    • Location
    • Cleanliness
    • Service
2  Thank Neta R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, General Manager at Banks Mansion, responded to this reviewResponded 23 March 2018

Dear Neta R,

Thank you for your review.

Amazing you came back for the third time! We are very happy that you are satisfied with all Banks Mansion has to offer. Our Full Service Concept and our Guest Relations Officers make sure you will experience the best possible time in Amsterdam.

We hope to welcome you a fourth time some day!

Warm regards
Paul Buyser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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