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Garden Court Blackrock Newcastle
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Reviews (236)
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113
79
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12
5
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113
79
27
12
5
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All reviewsblack rockexcellent servicedining experiencethe hotel staffmid cityvalue for moneyroom servicerecommend this hotelcomfortable staytsogo sunsleep qualityfriendly stafffriends and familyhotel is situatedshopping mallenjoyed my staybusiness trip
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2 - 7 of 236 reviews
Reviewed 2 weeks ago

Never been to Newcastle for business before- the hotel was a very good start. When I arrived in Newscastle the company I work for had not made the payment yet - I had to wait for the payment confirmation. Hotel staff was very friendly and supportive throughout the process.

  • Stayed: March 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank laetitiavisagie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nabila C, General Manager at Garden Court Blackrock Newcastle, responded to this reviewResponded 2 weeks ago

Thank you for your custom and for your feedback.

I am pleased to know that you had an enjoyable stay and that the staff could assist you.

I look forward to welcoming you back to Garden Court Blackrock in the not too distant future.

Kind Regards

Nabila Cassim
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

I would highly recommend this facility, I personally received value for money and also the fact that there is a casino attached to the facility but there was no disturbance at all for us hotel residents. The security is very good. Excellent service.

  • Stayed: March 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank phumzileportiam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nabila C, General Manager at Garden Court Blackrock Newcastle, responded to this reviewResponded 2 weeks ago

Thank you for your custom and for your feedback.

I am most pleased to know that you had an enjoyable stay and that we could add to your comfort.

The team and I look forward to welcoming you back to our hotel, in the not too distant future.

Kind Regards

Nabila Cassim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I have an awesome weekend and fantastic stay, however I will also like the hotel to improve the quality of ironing. Maybe you should have some sort of the ironing room on each and every floor. The reason for this is that when we requested the iron and ironing board to use in our room it was a bit inconvenient for us

  • Stayed: March 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank zsgwili
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nabila C, General Manager at Garden Court Blackrock Newcastle, responded to this reviewResponded 3 weeks ago

Thank you for your custom and for your feedback pertaining to Garden Court Blackrock.

I am pleased to know that you had an enjoyable stay and that we could add to your comfort.

It is a standard to send an iron and board to guests' bedrooms, as and when requested, since we are a Garden Court Hotel. In the event that you wish to have items ironed or laundered please mark these on the laundry sheet provided in the bedroom so that we may send it to our outsourced Laundry.

I do hope that the above clarifies your concern.

The team and I look forward to welcoming you back to our hotel, in the not too distant future.

Kind Regards

Nabila Cassim
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2018

Service was good and the place is very good, clean and in central location. I would recommend the place for my colegues nd family members. The food woowww lovely even the welcoming staff during breakfast nd dinner.. really u feel at home.

  • Stayed: March 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank nelisiweg09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nabila C, General Manager at Garden Court Blackrock Newcastle, responded to this reviewResponded March 13, 2018

Thank you for staying at Garden Court Blackrock, Newcastle.

I am so pleased that you had an enjoyable stay and that the team could add to your comfort.

We look forward to welcoming you back to our hotel, in the not too distant future.

Kind Regards

Nabila Cassim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2018

Thank for the wonderful services I received during my stay. The breakfast and dinner was excellent. The room was clean. GARDEN COURT Black rock Newcastle is one of the hotels that I would return too. Friendly services

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank kclmabale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nabila C, General Manager at Garden Court Blackrock Newcastle, responded to this reviewResponded March 6, 2018

Thank you for staying at Garden Court Blackrock, Newcastle and for your lovely feedback.

I am most pleased to know that you had an enjoyable stay and that we could add to your comfort.

The team and I look forward to welcoming you back to our hotel, in the not too distant future.

Kind Regards

Nabila Cassim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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