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Carlton Lausanne Boutique Hotel
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Reviews (308)
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All reviewsmetro stationnice balconya free public transport passan ironnice hotelconvenient locationthe hotel stafflausanne gareenjoyed my stayrooms are smallcommon areasfree travel cardexcellent locationby footmini barstayed nightsjunior suite
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3 - 8 of 308 reviews
Reviewed 20 March 2018

Lovely local hotel offering good value for money given the service standards. That is what really stands out about this place. Example: my wife's flights were cancelled due to a snow storm. Sara went out of her way to identify a swift alternative plan for my wife to fly home. In her hasty departure, my wife left an important notebook with a cherished pen. Sara again stepped up, finding both and posting them immediately to my wife. Forever grateful and for sure, we will return!

  • Stayed: March 2018, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Charles R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 15 February 2018 via mobile

Feel like you have everything in control!
With the right Coronas, you will enjoy the long and hard drink. You may sweat and feel kinda weak after all the effort. But at the end of the intimate service for your group, you’ll leave with a big smile and satisfied bexause of your adventure at the Carlton Boutique Hotel.

Stayed: February 2018, traveled on business
Thank Pierce L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolas L, Directeur général at Carlton Lausanne Boutique Hotel, responded to this reviewResponded 18 February 2018

Dear Sir or Madam,

Thank you very much for your excellent feedback.
We hope to welcoming you again shorty and wishing you all the best.

Kind regards,

Nicolas Lagier
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 22 December 2017

The check-in was pleasantly done by Catherine and Cedric, and they manned the desk with politeness and friendliness. It was no-hassle and smooth. I enjoyed my stay of 2 nights! The location is great, connected by the Delices metro to the Lausanne-Gare, and that makes travel really easy.

  • Stayed: December 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Lincoln K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 October 2017

Well located and close to metro. Good parking and responsive very helpful staff. Basic facilities. Good and tasty breakfast, but only available after 07:00. Rooms are a bit small but clean. Situated in a nice area.

Room Tip: Check for bath
  • Stayed: October 2017, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank CeesF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolas L, Propriétaire at Carlton Lausanne Boutique Hotel, responded to this reviewResponded 5 October 2017

Dear CeesF,

Thank you very much for your great comment and hope to welcoming you again shortly.

Kind regards,

Nicolas Lagier
Directeur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 24 September 2017 via mobile

Don't get me wrong, this is a perfectly nice hotel with a good location, but that word is overused and just isn't correct. This is a very nice traditional hotel, but not a boutique hotel. Everything seemed to work ok, but the shower was wild and likely to soak you before you got in, and the only lift wasn't worth the effort of waiting.
Other than that, fine.

Stayed: September 2017, traveled solo
Thank david h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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