We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfort Chinese Food and Great Service”
Review of Chez Xu

Chez Xu
Ranked #118 of 874 Restaurants in Lausanne
Cuisines: Asian
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed September 27, 2017

My partner was fighting a cold and was craving some kind of Asian food on our last night of vacation. We found Chez Xu through Tripadvisor. We really liked our dishes, the steamed dumplings (raviolis vapereus), he got the chicken soup and we shared the noodles with veggies. Probably not authentic flavors, as I have found Chinese food is really tailored to local tastes. It was a lot of food and probably our least expensive dinner in Switzerland. I thought the wait staff was friendly and fast. We were surprised by the cash only and my partner had to run to an atm.

Date of visit: September 2017
    • Value
    • Service
    • Food
Thank mrsdagle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (331)
Traveler rating
Traveler type
Time of year
Language
  • More languages

20 - 24 of 331 reviews

Reviewed July 27, 2017

When I go to an Asian restaurant, I'm always prepared to be disappointed by the service. Hence, I am still chocked how some people treat their customers...I guess the customer is always wrong according to them.
Even though the food was good and plentiful, it wasn't what we ordered. I tried to tell the waitress but she didn't get the message (bad faith or language barrier?).
I will give it another chance...hopefully they will train their staff better...

Date of visit: January 2017
    • Value
    • Service
    • Food
Thank ChristianT3377
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 1, 2017 via mobile

I'm a Chinese, have been eating Chinese food since young. Totally don't understand how this Chinese restaurant actually got rated 4/5 stars. Ordered 5 dishes in total. The Fried noodles & fried rice are way too salty & oily. Lemon chicken felt like only eating Chicken skin, their pan fried dumpling skin are too thick and burnt at the bottom. Peking duck, suppose to be roasted, yet it is fried, & tasted more like chicken than duck. & lastly, waitress is rude. Seriously too disappointing.

Date of visit: July 2017
3  Thank Shirlynnn_g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 25, 2017 via mobile

There are some good reviews about the food which I had read and thought I would bring colleagues from out of town to try this restaurant.
However those reviews did not translate to a positive experience on my visit and rather spoilt our outing.
I suppose what is consistent is the rude service which I observed throughout the restaurant which ranged from customers being brought items they haven't ordered. Delayed delivery of orders (even when the customer said they were in a rush) and in my case an incorrectly ordered menu item which I was forced to eat/pay for. The rude waitress told me I ordered it even when I said I did not, and she just yelled ´you order it' then walked off.
Apart from this the portions are large but I cannot say if my dish is really good because it was not what I had ordered and never tried before. Nor will I try again or return to this place.
One other thing, although I did know it was a cash only restaurant, several customers were caught out.
Unfortunately I cannot provide any further comments except it was a poor experience with this establishment.

Date of visit: June 2017
Thank steeb0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 19, 2017

I read that this restaurant was the best Chinese in Lausanne. I guess the food is good, but unfortunately our experience was not one of the best. It is very small and crowded which could also be acceptable, but it was impossible to hear and communicate with the waiter and we had to wait a long time and at the end we did not get all we ordered, However at the end the staff was kind and we got to take away what was missing. Take away was really busy that night so maybe that is the best way to experience it.

Date of visit: November 2016
Thank mimosta
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Travelers who viewed Chez Xu also viewed

Lausanne, Canton of Vaud
Lausanne, Canton of Vaud
 
Lausanne, Canton of Vaud
Lausanne, Canton of Vaud
 

Been to Chez Xu? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Philippines. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.