It is our second time in Zermatt and the second time in Alpen Resort Hotel and we fully enjoyed our ski holidays.
The room was clean and spacious with a spectacular view of Matterhorn, great breakfast and dinner (half board), centrally located and last but not least the very family - friendly staff, spacious play ground with table tennis, pool table, soccer table.
This time the hotel managed to top our last experience. I would like to highlight the renewal of the SPA. Very nice, clean, a lot of opportunities how you can spend your time in the SPA, either relaxing or playing with your children in the general pool area.
Feedback for improvements:
- sliding door to the bathroom was loud, so whenever a family member went to the bathroom I woke up.
- I wished the pressure of the water pipe was higher....shower stream was too soft
- water temperature in the outdoor jacuzzi was too low.
If these points can be addressed I would have given a five point review.More
- Free Wifi
- Room service