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All reviews train station corner room restaurants and shops views of the mountains breakfast was excellent balcony tub
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1 - 6 of 486 reviews
Reviewed September 24, 2022 via mobile

This was a wonderful experience. The staff was welcoming and helpful. It’s a beautiful, historic hotel with old-fashioned keys. My room had a small balcony with mountain views. The closet area was nice and out of the way to leave my suitcase there without it blocking my ability to walk around. There was also a safe, large dresser, desk with chair, a spare chair, and a TV. The coffee machine was Nespresso. The bathroom was large and had a tub with shower head. There wasn’t much counter/sink space for toiletries or makeup, but they had a small stand with 3 shelves in the bathroom which was perfect to store my toiletries on. There was a towel warmer, although mine didn’t seem to be working. The breakfast was great and there’s a quaint swimming pond (it was too cold to test on my visit). The hotel is within walking distance to restaurants and shops. I would highly recommend this hotel.

Date of stay: September 2022
Trip type: Traveled solo
Thank laurenwW9113JL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Stephan JJ Maeder, General Manager at Carlton-Europe Hotel, responded to this reviewResponded October 25, 2022

Dear Lauren
Thank you for taking the time to write us a feedback.
The friendly and personal exchange with our guests is very important to us. We are happy to respond to questions and requests from our guests. To bring the hotel's history of almost 125 years a little bit closer to our guests we have many old objects on display that were in use in the past. We have 80 rooms and each room has something individual. We try our best to provide each guest with a suitable room. With our breakfast buffet which includes a hot and cold meat platter, a regional cheese platter, different cereals and yoghurts, fresh bread and croissant and much more we try to offer something delicious for every guest.
We wish you a good time and are looking forward to welcoming you an other time here in Interlaken.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2022

I'm staying at this hotel now its nice n quite no kids the plunge pool is nice n cool and it alive (living pool) be carefully getting in it's a bit slippy staff are really friendly and helpfull lots of places to eat n drink hotel located stones throw to bus n train station my room is big with shower tv only.had one english channel boring bbc.no.aircon only fan and believe me I'm here in July and it's been 33 in dayand night 28. Shops are facing train n bus train

Date of stay: July 2022
Trip type: Traveled solo
Thank pmtManchester
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 10, 2022 via mobile

Our 2nd stay at this hotel and what an improvement since our previous visit in 2018. Our room this time was perfect, much more spacious and a proper sized bathroom plus a nice little balcony too. Breakfast was excellent with lots of choice and staff efficient and friendly. Highly recommended.

Date of stay: June 2022
Trip type: Traveled as a couple
Thank Mathkon7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 20, 2022

We came across this hotel by chance when our booked hotel turned sour. What a treat! They have two buildings -- one that has been a hotel since 1878 and a more modern building. We were lucky to stay in the older building. The charm and the decor were incredible. We were given several choices of rooms and the staff happily took us to different rooms so we could pick. We choose a corner room with two balconies, an dining table, living area and bedroom area. The staff were some of the most accommodating people we have ever met - especially Eliane, Valeria and Jogo! Always a smile! The room was very spacious and clean with great views. Because it was a corner room, it had a wonderful breeze through the room, making it cool and comfortable during some hotter than normal temps.

Room tip: The older building of the hotel has so much character!
Date of stay: May 2022
    • Sleep Quality
    • Rooms
    • Service
Thank suezb2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed April 13, 2022 via mobile

Lovely hotel very clean and all the staff lovely and helpful . Great location. Rooms beautiful and loads of character.
Breakfast good with plenty of fresh choices .
All the staff especially in reception were very friendly and welcoming . Room facilities great

Room tip: Great location near to station
Date of stay: April 2022
Trip type: Traveled with family
Thank Paradise29794127576
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Stephan JJ Maeder, Geschäftsführer at Carlton-Europe Hotel, responded to this reviewResponded May 1, 2022

Dear Paradise
Thank you for the great review of your stay with us. It makes us proud to read that we could exceed your expectations. Hopefully we will be soon able to pamper you again at the Carlton-Europe Vintage Adults Hotel.
Kindest regards
Patrick Gerber, Hotelmanager

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