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All reviews direct access to the lake special hotel special feeling water pavilion jacuzzi bathtub sound of the waves extraordinary hotel mosquito net water temperature la table fantastic experience amazing room appointed rooms an aperitif relaxing stay breakfast buffet is five star hotel
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Reviewed 17 May 2021

A Small sensation of Maldives in Switzerland !!!
Unthinkable that the weather is good to enjoy the hotel. A delicious laser trip to take as a couple or even as a family. Activities such as cycling, rowing are available . You can also have a day spa in your room !!

Date of stay: May 2021
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Review collected in partnership with this hotel
Thank carolinah984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandoz Foundation Hotels, Autre at Hotel Palafitte, responded to this reviewResponded 3 weeks ago

Dear Carolina,

Thank you for taking the time to leave a comment about your experience at the Palafitte Hotel.

We look forward welcoming you back to the shores of Lake Neuchâtel.

Best wishes and a happy start to the summer of 2021.

Pauline Laurent
Deputy Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 27 April 2021 via mobile

We, that’s two adults and two children (7/10 year old) stayed in a “water Pavillon”. Online you can’t book a water Pavillon for two adults and two kids but if you write an email or guess it you call it works. Even when the weather wasn’t so nice - we really enjoyed it. It’s a really special feeling - like on a boat. There is a jacuzzi in every water Pavilion and because you can “oben” the “glass wall” between the bathroom and the room you’ll have a nice view. The room is specious and nice decorated. So is the restaurant as well as the rest of the hotel. The Staff was very friendly and the breakfast was really delicious. It’s a hotel with just perhaps 50-60 Pavilions (we didn’t count them) and each one stands “alone”. So if you want to try something really special with “south see” feeling in Switzerland - go for it. The only thing because We didn’t gave 5* is, that some parts of the hotel need to be renovated. But it’s still fine and sooooo special.

Date of stay: October 2020
Trip type: Traveled with family
Thank BeatF785
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 14 April 2021

Very nice option for a special one or two night getaway. Clean and well designed, however the terraces could be maintained better (spiderwebs etc.). The restaurant was good for dinner and breakfast. The staff was discreet and friendly , however the reception was rather average with nothing 'extra' being offered, which you would expect at these prices. Overall very good, but with these prices we would have expected a bit more

Date of stay: April 2021
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Review collected in partnership with this hotel
Thank lindaomika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandoz Foundation Hotels, Autre at Hotel Palafitte, responded to this reviewResponded 3 weeks ago

Dear Linda,

Thank you for taking the time to leave a comment about your experience at the Palafitte Hotel.

We take into account your constructive feedback in order to continuously improve.

We look forward to welcoming you back to the shores of Lake Neuchâtel.

Best wishes and a happy start to the summer of 2021.

Pauline Laurent
Deputy Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 12 April 2021

Thank you for everything. We came with our dog and were able to walk along the lake, just heaven. The welcome, the lodge and the view are just exceptional. The restaurant "la Table de Palafitte" is very good and the servers are very helpful. This hotel is a little jewel, we enjoyed it so much that we have already booked our next stay.

Date of stay: April 2021
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Review collected in partnership with this hotel
Thank MorganDen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandoz Foundation Hotels, Autre at Hotel Palafitte, responded to this reviewResponded 3 weeks ago

Dear Carolina,

Thank you for taking the time to leave such a glowing review
about your experience at the Palafitte Hotel.

We look forward to welcoming you back to the shores of Lake Neuchâtel.

Best wishes and a happy start to the summer of 2021.

Pauline Laurent
Deputy Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 April 2021

We had a super stay at Hotel Palafitte and we would 100% recommend this hotel, and be back again! The staff were extremely attentive and welcoming, the surrounding area was fantastic and the hotel amenities were beautiful. Thank you for a wonderful stay!

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lisahodgkinson2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandoz Foundation Hotels, Autre at Hotel Palafitte, responded to this reviewResponded 3 weeks ago

Dear Lisa,

Thank you for taking the time to leave such a glowing review
about your experience at the Palafitte Hotel.

We look forward to welcoming you back to the shores of Lake Neuchâtel.

Best wishes and a happy start to the summer of 2021.

Pauline Laurent
Deputy Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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