Hotel is close to train station and city. Bus stop is right in front of the hotel.
The girl who checked us in was very friendly and welcoming. She provided good information on our itinerary.
The hotel was good enough to give us an early check in which we appreciate.
Breakfast was good value for money. Staff in the breakfast restaurant was efficient and friendly.
Room was ok but we would have preferred coffee making facility in the room. However upon request they provided us with a kettle.
There are rooms with kitchen facility so make sure you request.

Fantastic location, just across the bridge from the train station. Out standing staff and rooms. The dining is great, food and service. When we return to Lucerne we will stay at the Hotel Hofgarten again. Sorry we were only here for one night this visit. 5 Star review

Great location - close by the church / cathedral and within easy walking distance of the train station and all the main attractions of this lovely city. Close by to the lake and the steepest the steepest railway in the world, the Pilatus Railway - an awe-inspiring feat of engineering. Very helpful, hospitable and welcoming staff.