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Steve
California

Beautiful but expensive hotel in old city.

Review of Hotel des Alpes
4.0 of 5 bubblesReviewed Nov 4, 2024
Beautiful hotel in Old city. I had a room overlooking the Chapel bridge. Room was clean, modern and very comfortable. However, the hotel is expensive for what you get. I am not sure if it is just standard pricing for the old city. The breakfast is an 18 CHF voucher for breakfast in the restaurant. For 18 CHF you can get coffee and bread/pastries. I prefer the standard European breakfast which is included and is a help you- self option instead of the ordering off the menu. Beautiful hotel but it may be worth considering less expensive options.
Date of stay: October 2024
Trip type: Traveled solo
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (1,771)
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All reviews chapel bridge the river great location train station old town across the bridge balcony room large balcony covered bridge hotel restaurant top floor included breakfast would definitely stay here again mt pilatus there is no air conditioning an easy walk wonderful hotel
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Reviewed November 4, 2024

The location of this hotel was amazing, and we were able to easily walk from the train station with lots of luggage with no problems. The room was clean, the bed very comfortable. We ate dinner and breakfast in the hotel downstairs, and the food was delicious!! We would definitely stay here again.

Date of stay: October 2024
  • Trip type: Traveled with family
    • Value
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Thank Venture623814
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 31, 2024

The hotel location, and staff were the most impressive. Staff was so helpful, especially Mr Syed Abbass. I loved the clean room, the tea and nuts in the room. It was best I can get in the price. I strongly recommend to all. And I will definitely come back again.

Date of stay: October 2024
Trip type: Traveled solo
Thank Aisha J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 30, 2024

The location is awesome - right on the riverfront and steps from the Chapel Bridge. We had a balcony room and it was fairly spacious for a European hotel room. It was clean and comfortable. The breakfast that was provided with the room was a voucher for the restaurant that we could use at any time - which we thought we great. We used ours for lunch one day, including drinks. The staff was helpful and the room was clean.

Room tip: Good restaurant in hotel on ground floor. We also ate at an excellent Italian restaurant just a few doors down called the White Cross.
Date of stay: October 2024
  • Trip type: Traveled as a couple
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    • Cleanliness
    • Service
Thank Bev M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 21, 2024

We had a very good experience at this hotel. The location was simply perfect! Facility was very nice, staff was good. The room was pretty spacious and clean. We would certainly recommend this hotel if you are visiting Luzern. Our breakfast was included in the rate and was a very nice option.

Date of stay: October 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Travlnow
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 17, 2024

The staff were very kind and helpful, the food in the restaurant was perfect and the hotel was situated perfectly for everything you need!

Plentiful things in walking distance and lots for kids to see and do too!

I don't have anything negative to say!

Room tip: Don't be cautious when exploring, it's really easy to find your way around.
Date of stay: October 2024
  • Trip type: Traveled with family
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    • Service
Thank Kathryn H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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