Beautiful hotel. The interior & rooms honor the past with modern amenities. Very comfortable. The restaurants on site (sadly only had time to sample 1 of 3) are top notch. Plan ahead for the sushi & colonnade. But the service & food at our meals was high quality, professional & attentive. Now lastly to say the hotel staff was friendly does not do the level of justice to how friendly the entire staff is. From housekeepers, doorman, concierge, restaurant etc. I mean a level of friendly & helpful I cannot describe. One of the best hotels I’ve stayed at !

The Mandarin Oriental Luzern is a lovely hotel with adequate air conditioning unlike many of the most luxurious Swiss hotels (those above a certain altitude supposedly are precluded from installing air conditioning by law). So, if you need a cool room to sleep and are traveling during the summer months, this is a safe selection. Although pricy, it is worth it. The rooms are state-of-the-art and are immaculately maintained and seem completely soundproof. The hotel is located right on the promenade and the lake, and most rooms seem to face that direction, and therefore they are not located above the busy street on the opposite side of the hotel. Note that the hotel’s Michelin star restaurant is closed during the summer. The staff and facilities are top notch, and the spa (ask for Max the female manager) is intimate and excellent.

This 5-star hotel was absolutely fabulous. The staff were absolutely amazing,courteous, friendly and welcoming. The morning breakfast buffet was one of the best I’ve ever seen. We were upgraded to a suite and could have lived there. Situated on Lake Luzern it is close to many tourist spots and great eating venues.