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Cel
Singapore, Singapore

Ok room, OK location

3.0 of 5 bubblesReviewed Oct 14, 2024
Need to take a bus from Lucerne Station to get to the hotel. There are various dark spots in the room where the lights do not reach.

The toilet ventilation is terrible and the puddles of water in the bathroom does not dry even throughout the night. Water temperature of the shower is not consistent.

While we do not use, seems like there are various amenities at the lobby like microwave and mini mart.
Date of stay: September 2024
Trip type: Traveled with friends
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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2 - 7 of 1,901 reviews
Reviewed September 1, 2024 via mobile

Exactly as it suggests, this is a budget hotel. Room was a little clinical, but comfortable for the length of our stay.
Breakfast was a little underwhelming for the price. Parking on site in underground car park was secure, convenient and reasonably priced.

Room tip: Free bus pass to Luzern really useful. Bus was reliable. Be aware that standard UK/European plug socket converter doesn’t fit Swiss outlet!
Date of stay: August 2024
Trip type: Traveled with family
Thank Curious61473928646
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 27, 2024 via mobile

I recently stayed at this budget hotel, and the name definitely fits. The room was tidy and neat, providing all the basic comforts we needed. The hotel's location is convenient, about 700 meters from Lucerne main station, with a bus stop right across the street offering frequent service to the station.

The staff at the reception were welcoming, though the city tax was higher compared to our other stays in Switzerland. The room had decent amenities like a TV, electric kettle, charging points, and air conditioning, which were appreciated.

However, breakfast was quite limited and just average. While the room was a bit small, our stay was okay for the price.

Date of stay: August 2024
Trip type: Traveled as a couple
Thank Maps67921300568
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 19, 2024

We stayed two nights at this hotel. The hotel was clean and we felt safe. The desk staff were helpful. We had a bunk bed for our son, which he enjoyed, but it was a head hitting hazard. The toilet was in its own room. The sink and shower were open to the entire room, but there was a curtain you could draw across the room to keep the bath-related areas private from the bed area. The shower was very small, as others have commented. There is a special discount document you can obtain from the front desk which is supposed to allow you to have free bus rides within the main part of town and discounts to some attractions. We used the buses, but no one ever checked to see if riders actually paid. The AC system was not working and the room felt stuffy, so we slept with the windows open. There were some restaurants near the hotel and a small mini-mart, but restaurants were open odd hours compared to what we expect in America. Overall, it was a good stay, and we would recommend this hotel to others who are looking for a reasonably priced hotel.

Date of stay: June 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Ggirl2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 1, 2024

Easy access to Lucerne city on the bus, supermarket right beside the hotel, and also very nice restaurants in the area. The rooms were clean and tidy, staff while over-worked (expect to wait 15+ minutes to check-in) were helpful. There needs to be more than one person on the check in at busy times.

Date of stay: May 2024
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank steve1234749
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
laurent cereda, General Manager at ibis budget Luzern City, responded to this reviewResponded June 2, 2024

Dear Steve Mc,

Thank you for sharing your positive feedback. We are delighted to hear that you had a good stay with us and enjoyed the convenient access to Lucerne city. We appreciate your kind words about the cleanliness of our rooms, nearby amenities, and helpful staff. Your suggestion regarding the check-in process is duly noted, and we will work on improving our efficiency during busy times. We hope to welcome you back for an even better experience.

Best regards,
ibis budget Luzern City

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Reviewed May 18, 2024 via mobile

Sara and Manager Rust both are very cooperative. They have accommodate us very well. I am very much appreciate of both the people.

Must be a very genius and supportive to us and my entire family members.

One suggestion if people are booking this hotel must book family room for spacing part

Date of stay: May 2024
Trip type: Traveled with family
Thank Mobile09980230061
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
laurent cereda, General Manager at ibis budget Luzern City, responded to this reviewResponded May 19, 2024

Dear Apoorva,

Thank you for sharing your positive experience. We are delighted to hear that Sara and Manager Rust were very cooperative and accommodating during your stay. Your kind words are truly appreciated. We are glad that you found the family room spacious and suitable for your entire family. We look forward to welcoming you and your family back for another pleasant stay.

Warm regards,
Ibis budget Luzern City

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